This audio summary of Jody and Sara's IT Track presentation at our UWEBC Annual Conference on October 1 was auto-generated using Google's Notebook LM tool.

Join Jody McDonough and Sara Gilbertson Ley as they share the compelling story of Sub-Zero’s IT transformation. This session will delve into how the IT department evolved from a traditional back-office function to a strategic partner driving business value. Discover how Jody and Sara fostered a shared vision that aligned IT initiatives with business goals. They will discuss the development of a department-sponsored cost model, a value delivery system, and a comprehensive success measurement framework. Attendees will gain insights into the practical steps and strategies they employed to achieve this transformation.

Learn about the challenges they faced on their journey, the milestones they achieved, and their plans for future innovation. This presentation is a testament to the power of collaboration, strategic vision, and relentless pursuit of excellence in IT and customer service. Whether you are an IT professional, business leader, or interested in digital transformation, this session will provide valuable lessons and actionable insights to help you drive similar change within your organization.

Transforming IT from Back Office to Strategic Partner: A Journey of Innovation and Collaboration

The UWEBC brings together executives, managers and senior practitioners from leading companies to learn from each other in the areas of marketing, human resources, technology, supply chain, and customer service.