Mental health and money can often be closely intertwined.  Recognising this, the financial services sector has taken steps in recent years to improve the ways in which firms understand and address the needs of customers living with a mental health problem, including providing relevant support and help.  

In our exclusive new podcast, the Money Advice Trust's Vulnerability Lead Chris Fitch asks two questions:

1. what progress has practically been made on the issue of mental health within financial services?
2. what role should firms play in both identifying and responding to the needs of customers with mental health problems?
Joining him at Lloyds Bank in London’s Square mile, to debate these issues are:

- Martin King, Head of Customer Vulnerability at Lloyds Banking Group.
- Sarah Murphy, Associate Director of Advice at Rethink Mental Illness
- Dan Holloway, writer, a mental health commentator, a previous World Intelligence Champion
- Dr Thomas Richardson, Principal Clinical Psychologist at Solent NHS Foundation Trust, as well as a long-time researcher on financial difficulty and mental health.

A discussion on mental health and financial services

Welcome to the Vulnerability Matters podcast from the Money Advice Trust. A series that examines from a range of perspectives how firms are supporting consumers in vulnerable situations.