In this episode of Within3 questions, we talk to Natalie DiMambro, Vice President of Product Commercialization and Training at Within3, about change management in the life science industry. Learn about the importance of customized training to address individual skill gaps and fears associated with change, plus how the risk-averse nature of the pharma industry can hinder innovation. Recommendations include taking incremental steps towards change, creating a milestone list, and looking back on accomplishments to build confidence. Listen in to learn more.

Show guide:
Passion for the human element [00:01:06] Natalie DiMambro explains her passion for the human element in technology and the importance of customized training to address individual skill gaps and resistance to change.

Fear of change [00:02:42] We discuss the fear associated with change and how it is an individual-based fear that needs to be addressed with a customized approach.

Risk-averse nature of life science industry [00:04:11] Natalie talks about how the risk-averse nature of the life science industry affects the way people approach change, particularly around technology, and how it can lead to a lack of innovation.

Reducing risk [00:07:09] Natalie emphasizes the importance of reducing risk to reduce fear and move towards a path of continuous learning and how having a good partner can help make a plan for adoption that is reasonable and reduces risk.

Bonus question: changing mindset [00:08:13] Sarah asks Natalie for one recommendation on how someone in the industry can change their mindset around change.

Enabling change [00:08:29] The personal pursuit of change, self-assessment, identifying skill gaps, and engaging partners for training.

Creating a plan [00:09:18] How to create a culture of learning, find a plan with less risk, and make incremental changes with attainable goals.

Honoring milestones [00:10:46] Natalie emphasizes the importance of reviewing accomplishments, acknowledging milestones, and building confidence for future changes.

Within3 Questions: Pharma teams need good change management to get more from technology

Within3 is the world's leading insights management platform for life science companies, from early-stage research and development to product launch. We provide actionable insights to empower better decision-making.