This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

The Internet Report

Just as a detective must gather clues and consider all the evidence, ITOps teams investigating an outage must consider all available data points in context to understand where system failures likely occurred. Recent outages that impacted Starlink and Google Maps SDKs powerfully illustrated this point.

Tune in to learn more about these incidents and also get an update on the September Red Sea cable cuts.

———

CHAPTERS
00:00 Intro
00:53 Starlink Outage
03:39 Google Maps Outage
06:50 Update: Red Sea Cable Cuts
13:26 Outage Trends: By the Numbers
14:34 Get in Touch

———

Want to get in touch?

If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X: @thousandeyes

———

ABOUT THE INTERNET REPORT
This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. 

Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

Catch all the episodes on YouTube or your favorite podcast platform:

- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Insights From Recent Outages: Starlink & Google Maps SDKs

Backend-related outages were somewhat of a theme during the first half of 2025 and this trend seems to be continuing.

In recent weeks, we’ve seen several service disruptions that appeared connected to backend issues, affecting organizations including a social media platform, an Australian bank, and a major airline. 

These incidents offer valuable insights into the typical characteristics of backend outages and strategies for spotting them.

Tune in now to hear more about these events and the distinct anatomy of a backend outage.

———

CHAPTERS
00:00 Intro
01:01 About Backend Outages
04:18 Anthropic’s Claude Outage
08:44 Service Disruption
12:54 Alaska Airlines Outage
14:17 Commonwealth Bank Outage
15:42 Gong Service Disruption
17:25 Outage Trends: By the Numbers
19:43 Get in Touch

———

Explore Anthropic’s Claude outage and the Alaska Airlines outage further in the ThousandEyes platform (no login required): 

- Claude: https://acshghvfamioplwqigifrycvlsqesoxb.share.thousandeyes.com

- Alaska Airlines: https://annocixygjjriicwjupcporbjqblgkym.share.thousandeyes.com/


For additional insights, check out the links below:

- The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit??utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep6_podcast

- The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep6_podcast


———

Want to get in touch?

If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X.

———

ABOUT THE INTERNET REPORT
This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. 

Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

Catch all the episodes on YouTube or your favorite podcast platform:

- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

The Anatomy of a Backend Outage and Incidents at X, Claude & More

During complex infrastructure outages, an initial issue can often have a ripple effect, creating a web of problems to resolve. Explore how this phenomenon appeared to play out during the October 20 AWS outage and also unpack other recent outage events.

———

CHAPTERS
00:00 Intro
00:58 AWS Outage
05:24 Microsoft Azure Front Door Outage
08:00 Microsoft-AT&T Service Disruption
09:34 YouTube Outage
10:54 Vodafone Outage
13:16 Outage Trends: By the Numbers
14:26 Get in Touch

———

Explore these outages and service disruptions further further in the ThousandEyes platform (no login required): 

- AWS Outage: https://avzvjfvrejipghihlhmikprnziucvlvt.share.thousandeyes.com

- Microsoft Azure Front Door Outage: https://alnwdjfechagkzsgzjwqidqytxhwfitz.share.thousandeyes.com

- Microsoft-AT&T Service Disruption: https://aivduheuiilcfabsoendfnbxnwtprjdr.share.thousandeyes.com

For additional insights, check out the links below:

- The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q2fy26ep1_podcast

- The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q2fy26ep1_podcast

———

Want to get in touch?

If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X: @thousandeyes

———

ABOUT THE INTERNET REPORT
This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. 

Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

Catch all the episodes on YouTube or your favorite podcast platform:

- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Explaining the AWS Outage & Other Recent Incidents

The demands of AI workloads are reshaping Internet infrastructure, giving rise to a more distributed model and resulting in an increasingly complex service delivery chain for NetOps teams to manage.

Tune in to the full episode to learn more or use the chapters below to skip to the sections that you find most interesting.

CHAPTERS
00:00 Intro
00:53 How Internet Infrastructure Is Changing
02:24 Converting Legacy Central Offices & Telephone Exchanges
06:46 Neoclouds
10:06 Hyperscalers & a More Distributed Model
12:11 NetOps Considerations
13:26 Key Takeaways
14:54 Get in Touch

———

For more insights, check out the links below:

[PODCAST] Beyond "Break-Fix": Assuring Performance in the AI Era: https://www.thousandeyes.com/blog/internet-report-assuring-performance-ai-era?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q2fy26ep2_podcast

[EBOOK] Delivering Assurance at the Speed of AI: https://www.thousandeyes.com/resources/delivering-assurance-at-the-speed-of-ai-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q2fy26ep2_podcast

———

Want to get in touch?

If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X.

———

ABOUT THE INTERNET REPORT
This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. 

Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

Catch all the episodes on YouTube or your favorite podcast platform:

- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

How AI Is Transforming the Internet Landscape

Get an inside perspective on how autonomous AI agents are reshaping the Internet, and what that means for the future of data, resilience, and digital innovation. 
 
We’ll chat about the new requirements for agentic AI success that call for a significant shift in priorities for NetOps teams. 
 
CHAPTERS 
00:00 Intro 
00:56 About Agentic AI 
02:41 Data Quality Matters 
10:17 Service Resilience 
10:06 End-to-end Capacity Planning 
14:22 NetOps Best Practices 
15:13 Get in Touch 
 
——— 
 
For more insights, check out the links below: 
 
[PODCAST] Beyond "Break-Fix": Assuring Performance in the AI Era: https://www.thousandeyes.com/blog/internet-report-assuring-performance-ai-era?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep3_podcast 

[EBOOK] Delivering Assurance at the Speed of AI: https://www.thousandeyes.com/resources/delivering-assurance-at-the-speed-of-ai-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep3_podcast 


——— 
 
Want to get in touch? 
 
If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X.
 
——— 
 
ABOUT THE INTERNET REPORT 
This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.  
 
Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? 
 
Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. 
 
Catch all the episodes on YouTube or your favorite podcast platform: 
 
- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 
 
- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 
 
- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Inside Agentic AI: The New Digital Citizens Reshaping the Internet & NetOps

The Cisco Podcast Network is a collective of podcasts from across Cisco spanning technology to culture and everything in between. Hear from Cisco customers, partners, and Cisco insiders on the topics that matter most to you. Email us with your feedback and suggestions. Discover your favorite playlists today!