Summary: We interview Jessica Bax (Director of Division of Developmental Disabilities – DMH) and Heike Johns (Learning Development Coordinator – DMH) at the Central Office Studio. Both Jessica and Heike discuss and go into detail about the importance of a work place culture and how fostering a positive work culture has tremendous benefits not only on the staff but also for the environment department itself. They also lead us in various ways we can create a positive work culture through small acts of appreciations through appreciations stations established at each office and a virtual appreciation station that staff can go to as well.  

Show Resources: 
Missouri Department of Mental Health: https://dmh.mo.gov/
Missouri Department of Mental Health – Division of Developmental Disabilities: https://dmh.mo.gov/dev-disabilities
Facebook: https://www.facebook.com/MODivisionDD
Instagram: https://www.instagram.com/missouri_ddd/
Twitter: https://twitter.com/modivdd

Acts of Appreciation

In this episode of Cultivating Culture we're talking with Nicole Jones on ways to promote and change a work culture. Nicole mentions that work place culture is behavior and that in order to change behavior we need to change the enviornment. This can be done through setting expectation of employees in specific areas of the office, modeling desired behaviors from leadership, ensuring staff have input within their office, and creating positive interactions amongst employees within the office. Nicole has also provided a wealth of information for the audience to review as well. 

Show Resources -
Regarding Positive to Negative Interactions: https://www.gottman.com/blog/the-magic-relationship-ratio-according-science/
Culture Decks for Agency Values: https://tettra.com/article/company-culture-deck/
How to Implement Change when Organization is not ready for change? https://thecenterforimplementation.com/toolbox/if-the-organization-or-site-is-not-ready-for-change
The power of individual behavior: https://thecenterforimplementation.com/toolbox/the-power-of-individual-behavior-in-complex-challenges-and-systems
7 ways to Shape Culture https://www.inc.com/david-finkel/7-ways-to-shape-the-culture-of-your-company.html
The Gottman Institute - The magic Relationship Ratio, According to Science:https://www.gottman.com/blog/the-magic-relationship-ratio-according-science/
Tettra - Culture Codes: All the Best Culture Decks and How to Create One:https://tettra.com/article/company-culture-deck/
The Center for Implementation - What to do if the organization or site is not ready for change:https://thecenterforimplementation.com/toolbox/if-the-organization-or-site-is-not-ready-for-change
The Center for Implementation -Implementation Tips & Tricks: The power of individual behavior in complex challenges and complex systems: https://thecenterforimplementation.com/toolbox/the-power-of-individual-behavior-in-complex-challenges-and-systems
Inc. - & Ways to Share the Culture of Your Company:https://www.inc.com/david-finkel/7-ways-to-shape-the-culture-of-your-company.html

Additional Resources 
- Missouri Department of Mental Health (DMH): dmh.mo.gov/
- DMH Facebook: www.facebook.com/MODivisionDD
- DMH Instagram: www.instagram.com/missouri_ddd/
- DMH Twitter: twitter.com/modivdd
- DMH Youtube: www.youtube.com/channel/UCPsFpAHi-lN5sEaf_pbhEWg
- DMH DD Youtube: www.youtube.com/channel/UCH_Q__AwF6WRtLjYpkNrZNQ

Ep 3 - Cultural Change In The Office

In this episode of Cultivating Culture I talk with Renee Lepper, Director of Staff Development at  Fulton State Hospital. We discuss the recent project and presentation Renee and her group of Leadership Academy team members completed titled "Sense of Belonging in the Workplace". This presentation has been has been shown to various stakeholders across the state and has a powerful message for everyone to take to heart. In the show we dive deeper into the presentation and provide the listeners with some everyday, simple steps to improve the work culture in your office. Renee has agreed to be reached for any questions you may have. Please see her email information below in addition to other show resources. 
Thanks 

Renee Lepper: Renee.Lepper@dmh.mo.gov
Presentation: https://dmh.mo.gov/media/pdf/cultural-transformation

Additional Resources…

	• Missouri Department of Mental Health - https://dmh.mo.gov/
	• Missouri Department of Mental Health Facebook - https://www.facebook.com/MODivisionDD
	• Missouri Division of Developmental Disabilities Facebook - https://www.facebook.com/MODivisionDD
	• Twitter - https://twitter.com/MentalHealthMO
	• Missouri Department of Mental Health Youtube - https://www.youtube.com/channel/UCPsFpAHi-lN5sEaf_pbhEWg
Missouri Division of Developmental Disabilities Youtube - MO Division of Developmental Disabilities - YouTube

Ep 4 - Start From The Beginning

On this episode of Cultivating Culture we talk with 3 different DMH Regional Office Directors within Missouri. Our discussion centers on leadership and it's effects on creating a positive work culture within offices. They mention several different factors to consider when promoting positive work enviornment such as appreciation, laughter, trust building, and honesty as vital parts of a workplace culture. They also dive into activities offices and leadership can do to create positive, cohesive work place environments.  Lastly they provide several different resources the audience can pull from to enhance their knowledge on this topic. 

Show Resources: 
Insperity: https://www.insperity.com/blog/best-place-to-work/?AutoBlogEmail=subscribed
The Weekly Workplace: https://theweeklyworkplace.podbean.com/
Harvard Business Review - Management Tip of the Day: https://hbr.org/email-newsletters
The Carden Group: https://thecardengroup.com/
The Carden Group - Facebook: https://www.facebook.com/TheCardenGroup
DMH Foundation Training: https://dmh.mo.gov/about/better-government/dmh-foundation-training

Additional Resources…

	• Missouri Department of Mental Health - https://dmh.mo.gov/
	• Missouri Department of Mental Health Facebook - https://www.facebook.com/MODivisionDD
	• Missouri Division of Developmental Disabilities Facebook - https://www.facebook.com/MODivisionDD
	• Twitter - https://twitter.com/MentalHealthMO
	• Missouri Department of Mental Health Youtube - https://www.youtube.com/channel/UCPsFpAHi-lN5sEaf_pbhEWg
	• Missouri Division of Developmental Disabilities Youtube - MO Division of Developmental Disabilities - YouTube

Ep 5 - Leadership And Culture

In this episode of Cultivating Culture we discuss values and their importance. A brief overview of what values are is discuss in addition to their importance within an organization. The show ends with a review of the Missouri Department of Mental Health Core Values and what these values mean. 

Show Resources: 
Missouri Department of Mental Health Core Values - https://dmh.mo.gov/about/mission
University of Texas Austin – Ethics Unwrapped - https://ethicsunwrapped.utexas.edu/glossary/values#:~:text=Values%20are%20individual%20beliefs%20that,values%20of%20their%20particular%20culture 
Society for Human Resource Management -  https://www.shrm.org/pages/default.aspx
Leading by Your Values Video- https://www.youtube.com/watch?v=MLG7iIxlxC4 
Make Your Values Mean Something – Harvard Business Review - https://hbr.org/2002/07/make-your-values-mean-something
 
Additional Resources…
 
•	Missouri Department of Mental Health - https://dmh.mo.gov/
•	Missouri Department of Mental Health Facebook - https://www.facebook.com/MODivisionDD
•	Missouri Division of Developmental Disabilities Facebook - https://www.facebook.com/MODivisionDD
•	Twitter - https://twitter.com/MentalHealthMO
•	Missouri Department of Mental Health Youtube - https://www.youtube.com/channel/UCPsFpAHi-lN5sEaf_pbhEWg
•	Missouri Division of Developmental Disabilities Youtube - MO Division of Developmental Disabilities - YouTube

Ep 6 Values Talk

Supportive Leadership is a unique style of leadership that fosters several areas of a workplace Culture. It's effects have been well documented in several articles and these effects are generally positive for both the employees of the organization and the overall organization as well. In this episode of Cultivating Culture we're exploring this topic of Supportive Leadership through a brief article review. We cover some common definition of what supportive leadership is, how it helps organization that are going through structural changes and ways supportive leaders can help employees going through emotional struggles. We hope that you enjoy this episode. 

Please see show notes and additional resources below. 

"Supportive Leadership: A literature Review" by P. Dayanti, A. Eliyana, A. Emur, A. Pratama. Internal Journal of Science and Management Studies (IJSMS) Volume 5, Issue 2. Pages 74 to 80 
	- https://www.researchgate.net/publication/359439186_Supportive_Leadership_A_Literature_Review/link/623c6c5b91e0810f44d63116/download

"The Changing Nature of Change Resistance: An Examination of the Moderating Impact of Time. By S. Jones, A. Van De Ven. The Journal of Applied Behavioral Science. Volume 52(4) pages 482-506

"How Supportive Leaders Approach Emotional Conversations" by Sarah Nool Wilson. Harvard Business Review. 
	- https://hbr.org/2022/03/how-supportive-leaders-approach-emotional-conversations

Additional Resources…

	• Missouri Department of Mental Health - https://dmh.mo.gov/
	• Missouri Department of Mental Health Facebook - https://www.facebook.com/MODivisionDD
	• Missouri Division of Developmental Disabilities Facebook - https://www.facebook.com/MODivisionDD
	• Twitter - https://twitter.com/MentalHealthMO
	• Missouri Department of Mental Health Youtube - https://www.youtube.com/channel/UCPsFpAHi-lN5sEaf_pbhEWg
Missouri Division of Developmental Disabilities Youtube - MO Division of Developmental Disabilities - YouTube

Ep 7 Supportive Leadership

In this epsidoes of Cultivating Culture we discuss the DMH Way with Rod () and Dishon Knox. Per the DMH Way main webpage "The DMH Way is how we work together to create stronger relationships, better engagement, and more fulfillment in our roles. The DMH Way practices and principles help create an environment that recognizes personal value, growth, and commitment as the foundation for success—both inside and outside DMH. Through the DMH Way, DMH is living out its mission of serving, empowering, and supporting Missourians by investing in the DMH team and creating a culture of great leadership." 
	
In this episode we learn what the DMH Way is, how it began, what it has done thus far, and what to expect from the DMH in 2024. Several resources are linked to the DMH Foundation Training webpage below for the audience to explore. 
	
Show Resources…
DMH Way - https://dmh.mo.gov/about/better-government/dmh-foundation-training
	
Additional Resources…
Missouri Department of Mental Health - https://dmh.mo.gov/
Missouri Department of Mental Health Facebook - https://www.facebook.com/MODivisionDD
Missouri Division of Developmental Disabilities Facebook - https://www.facebook.com/MODivisionDD
X - https://twitter.com/MentalHealthMO
Missouri Department of Mental Health Youtube - https://www.youtube.com/channel/UCPsFpAHi-lN5sEaf_pbhEWg
Missouri Division of Developmental Disabilities Youtube - https://www.youtube.com/@modivisionofdevelopmentald1632

EP 8 DMH Way

On this episode we listening in on Jessica Bax (Director, Division of Developmental Disabilities, DMH) explain the current pieces being used to create and foster a positive work culture within DMH. These pieces include the DMH Way, ERC, Culture Club, Engage, QPS, Customer Services, & Org Efficiency. Each of these pieces relate to one another and are allowing the Missouri Department of Mental Health the ability to enhance the lives of each individual employee through creating a robust enviornment that is nurturing, supportive, and encourages its employees to grow professionally. 

Please see additional show notes below...

DMH Way - https://dmh.mo.gov/about/better-government/dmh-foundation-training

Quaterly Pulse Survey - https://dmh.mo.gov/about/better-government/pulse-survey

Additional Resources…

Missouri Department of Mental Health - https://dmh.mo.gov/

Missouri Department of Mental Health Facebook - https://www.facebook.com/MODivisionDD

Missouri Division of Developmental Disabilities Facebook - https://www.facebook.com/MODivisionDD

X - https://twitter.com/MentalHealthMO

Missouri Department of Mental Health Youtube - https://www.youtube.com/channel/UCPsFpAHi-lN5sEaf_pbhEWg

Missouri Division of Developmental Disabilities Youtube - https://www.youtube.com/@modivisionofdevelopmentald1632

Ep 9 Pieces Of Puzzle

On this episode of Cultivating Culture Kathleen Deppeler & Hope Moorhead discuss empathy with two staff members who work directly in the field. The discussion highlights one of DMH’s core values, empathy, and unique ways our employees are displaying this value each and every day. Several resources were mentioned during the course of the discussion as well such as Charting the Life Course, Tools of Choice and much more (see show notes below). 

Show Notes:
Tools of Choice: https://dmh.mo.gov/dev-disabilities/tools-of-choice
Tools for Everyone: https://dmh.mo.gov/media/pdf/tools-everyone
Tools for Everyone Quick Reference Guide: https://dmh.mo.gov/media/pdf/tools-everyone-quick-reference-guide
Charting the Life Course:https://www.lifecoursetools.com/
Life Course Ambassadors: https://www.lifecoursetools.com/network/lifecourse-ambassadors/
One Page Profiles: https://factoregon.org/one-page-profiles

Additional Resources…
Missouri Department of Mental Health: https://dmh.mo.gov/
Missouri Department of Mental Health Facebook : https://www.facebook.com/MODivisionDD
Missouri Division of Developmental Disabilities Facebook: https://www.facebook.com/MODivisionDD
X: https://twitter.com/MentalHealthMO
Missouri Department of Mental Health Youtube: https://www.youtube.com/channel/UCPsFpAHi-lN5sEaf_pbhEWg
Missouri Division of Developmental Disabilities Youtube: https://www.youtube.com/@modivisionofdevelopmentald1632

Ep 10 - DMH Core Value - Empathy

On this episodes of Cultivating Culture Kathleen and Hope discuss collaboration and its importance within the office. The mention the importance of creating an environment of collaboration that take into account how others think and act. Several tools are mentioned which include Myers Briggs, DISC, Clifton strengths, and social styles highlighted by the DMH Way. Social styles include analytical, driver, amiable, and expressive.  They mentioned the important of not only understanding your own style but also recognizing others style and the need to try and flex towards their styles as well. Please see the show notes below for more information on this episode.

Show Resources…
DMH Way - https://dmh.mo.gov/about/better-government/dmh-foundation-training
The Myers- Briggs Company - https://www.themyersbriggs.com/en-US/Products-and-Services/Myers-Briggs
Clifton Strengths (Gallup) - https://www.gallup.com/cliftonstrengths/en/252137/home.aspx

	
Additional Resources…
Missouri Department of Mental Health - https://dmh.mo.gov/
Missouri Department of Mental Health Facebook - https://www.facebook.com/MODivisionDD
Missouri Division of Developmental Disabilities Facebook - https://www.facebook.com/MODivisionDD
X - https://twitter.com/MentalHealthMO
Missouri Department of Mental Health Youtube - https://www.youtube.com/channel/UCPsFpAHi-lN5sEaf_pbhEWg
Missouri Division of Developmental Disabilities Youtube - https://www.youtube.com/@modivisionofdevelopmentald1632

Acts of Appreciation

Cultivating Culture

Related tracks