Control Freak co-founder Customer Service returns to the label with his second EP, Amygdala. As both a DJ and producer, Hong Kong-born, London-based Customer Service thrives in a genre-defying nether zone - rooted in familiar dancefloor grooves, but with a distinctive, off kilter sense of rhythm and melody that instantly mark his productions out.

With previous music supported from the likes of Ben UFO, upsammy & Oceanic, Tom Ravenscroft, Solid Blake, dBridge, re:ni and more, this record follows the thread of previous Customer Service releases, exploring deep, trippy and murky textures rooted in techno & electro soundscapes. Rounding off the record, @pugilistmusic remixes Lean Forward, adding a murky, broken groove to the detailed fabric of the original, and Customer Service collaborates with CF cofounder @finnaman on a similarly richly-textured closing track, Useless Knowledge.

Customer Service 
Soundcloud: https://soundcloud.com/customerdjservice
Instagram: https://www.instagram.com/willbradbugram/

Pugilist
Soundcloud: https://soundcloud.com/pugilistmusic
Instagram: https://www.instagram.com/pugilistmusic/

Control Freak Recordings
Soundcloud: https://soundcloud.com/controlfreakrecordings
Facebook: https://www.facebook.com/controlfreakrecordings
Instagram: https://www.instagram.com/controlfreakrecordings/

PREMIERE: Customer Service - Lean Forward (Pugilist remix) (Control Freak Recordings)

There is no prize to perfection, only an end to pursuit.

https://linktr.ee/therumkid

Saurabh Chandrakar, a customer service agent with over six years of committed service, has established himself as a consummate professional. His unwavering commitment to delivering exemplary service is reflected in his ability to resolve customer inquiries efficiently and effectively, ensuring a high level of satisfaction and fostering lasting relationships. He is adept in crucial customer service competencies, including active listening, problem-solving, clear communication, empathy, product knowledge, and time management. His proficiency in utilizing multiple customer service tools and software further bolsters his ability to provide seamless and efficient support. His professional journey has seen him establish himself as a vital team member, consistently willing to go above and beyond to deliver a superior customer experience. His positivity and commitment to building strong customer relationships are hallmarks of his approach to customer service.

In his current role, he demonstrates his passion for customer service, applying his extensive experience to meet and exceed customer expectations. He is known for his friendly and empathetic demeanor, traits that have served him well in establishing rapport and trust with customers. Looking back at his previous professional engagements, he has a proven track record of delivering outstanding customer support across various communication channels, including phone, email, and chat. His dedication to customer satisfaction has been recognized through high ratings and two "Employee of the Month" awards. He, a certified Customer Service Professional, remains committed to personal and professional development, ensuring he stays abreast of the latest trends and best practices in customer service. His dedication to providing exceptional customer support makes him a valuable asset to any customer service team, as he continually strives to enhance customer experiences and solidify customer relationships.

𝕯𝖎𝖘𝖔𝖗𝖌𝖆𝖓𝖎𝖘𝖊𝖉 𝕮𝖍𝖆𝖔𝖘

As I got older, I realised that there were no real winners and there were no real losers in psychological warfare. But there were victims and there were students.

It wasn't David versus Goliath, it was a pendulum eternally swaying from the dark to the light and the more intensely that the light shone, the darker the shadow it cast.

It was never really a battle for me to win, it was an eternal dance. And like a dance, the more rigid I became, the harder it got. The more I cursed my clumsy footsteps, the more I struggled.

So I got older and I learned to relax and I learned to soften and that dance got easier. It is this eternal dance that separates human beings from angels, from demons, from gods and I must not forget, we must not forget that we are human beings - Hi Ren

For mix, premiere and booking enquiries, please contact us at hypnoticgrooveuk@gmail.com

Scottish based club night & mix series created by https://soundcloud.com/johnnywilson1980 & https://soundcloud.com/andrea-gilbert-mac , showcasing great DJ's and artists from Scotland and around the world.


If you want to get in touch about anything, please contact us via mail, Thanks.

Releases - 

IO / Aye Aye (IFS001) - 12"

Champion Dub (NMN010) - 12"

Bolontiku / Symmetry (NMN008) - 12"

Tribute / Seismic (BOKA043) - 12"

Tesla - (ARTKL006) - 12"

Echolocation / Tempest (NMN006) - 12"

Cross Examination (IMRV001) - 10"

The Iceman (ARTKL002) - 12"


Remixes/V.A. -

GG249 Dub/Perverse Remix (PRD013) - 12"

Tempa Allstars Vol. 7 (TEMPA094) - 12"

Various - The Compilation (ARTKLP001) - 12"

Stronghold / Angkor - (SUBALT003) - 12"

The Ghost In The Machine - (BASSWGT001) - 12"

I co-run the Hypnotic Groove mix series, club nights and premiere platform 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Email : hypnoticgrooveuk@gmail.com

Insta : https://www.instagram.com/hypnoticgrooveuk?igsh=bmJrc3pocDVudmsy

Use Your Ears. 

Independent record label & DJ duo Est. 2019.

Aka @faulteruk & @customerdjservice