Name: 鼓楼 (demo) by 𝘓𝘌𝘚 𝙄𝙉𝘾𝙊𝙄𝙁𝙁𝘼𝘽𝙇𝙀𝙎
Duration: 1 min 48 s
Description: Rough demo of a song (or at least the beginning of a song) I wrote in Beijing

Please note: this conversation starts about 10 minutes in -- by this point my wife and I are both completely flustered by the oppressiveness of the rep.

So! Last week my wife called to disconnect our service with Comcast after we switched to another provider (Astound). We were transferred to cancellations (aka "customer retention").

The representative (name redacted) continued aggressively repeating his questions, despite the answers given, to the point where my wife became so visibly upset she handed me the phone. Overhearing the conversation, I knew this would not be very fun.

What I did not know is how oppressive this conversation would be. Within just a few minutes the representative had gotten so condescending and unhelpful I felt compelled to record the speakerphone conversation on my other phone.

This recording picks up roughly 10 minutes into the call, whereby she and I have already played along and given a myriad of reasons and explanations as to why we are canceling (which is why I simply stopped answering the rep's repeated question -- it was clear the only sufficient answer was "Okay, please don't disconnect our service after all.").

Please forgive the echoing and ratcheting sound, I was screwing together some speaker wires in an empty living room!

Updates:
7/15 - Comcast has issued an apology: http://corporate.comcast.com/comcast-voices/comcast-statement-regarding-customer-service-call
7/16 - I have continued to reiterate publicly that I do not want Comcast to terminate the rep, and that I believe the call itself belies a deeper, systemic dysfunction:
https://twitter.com/ryan/status/489576392250519552
https://twitter.com/ryan/status/489576399636676609
https://twitter.com/ryan/status/489576406301413376

Comcastic service disconnection (recording starts 10 mins into call)

Bit Shifter remix of “Warm Moving Bodies” by The Units (@UNITS-1)

Available now as part of the 2021 Units release Disco Riots 1979, a retrospective of the pioneering synthpunk band's early tracks and experiences, which includes several remixes.

Originally appeard on the Units remix compilation Connections, released July 29 2011 on Opilec Music. Later released on one of its companion EPs, the Connections (Warm Moving Bodies — The Remixes) EP.

Disco Riots 1979 available at Bandcamp:
https://units-scottryser.bandcamp.com/album/disco-riots-1979-booklet
 

The Units: 
• https://soundcloud.com/units-1
• https://units-scottryser.bandcamp.com

Disco Riots 1979

Connections

Units: “Warm Moving Bodies (Skyscraper Cell Mix)”

Rough demo of a song (or at least the beginning of a song) I wrote in Beijing

鼓楼 (demo)

Chipmusic/rock/dance with progressive tendencies and a fondness for noise and bass

I'm the best
一番です

鼓楼 (demo)

𝘓𝘌𝘚 𝙄𝙉𝘾𝙊𝙄𝙁𝙁𝘼𝘽𝙇𝙀𝙎

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