Name: Marketing Week Meets the CX50: Ursula Dolton, CTO, British Heart Foundation by Marketing Week
Duration: 35 min 44 s
Description: One of the 10 Technologists named in the 2021 CX50 list of the UK's top customer experience professionals, BHF's chief technology officer Ursula Dolton explains how technology enables brands to deliver empathetic customer experiences, including by elevating the employee experience.

One of the 10 Technologists named in the 2021 CX50 list of the UK's top customer experience professionals, BHF's chief technology officer Ursula Dolton explains how technology enables brands to deliver empathetic customer experiences, including by elevating the employee experience.

Marketing Week Meets the CX50: Ursula Dolton, CTO, British Heart Foundation

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Marketing Week is one of the UK’s most respected business titles and a trusted and authoritative voice on the marketing industry. Listen to our award-winning editorial team discuss key topics with leading industry voices. From exploring what's next in career development and leadership, to the future of B2B, Marketing Week takes listeners behind the scenes of the world's most effective marketing. 

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Marketing Week Meets the CX50: Ursula Dolton, CTO, British Heart Foundation

Marketing Week

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