MPE22

Medical Practice Insights

Our guest today is Mary Kelly. Mary is a speaker, author, executive consultant and coach. Mary’s focus is on helping executives attain their goals through leadership training, professional development, and succession planning. 

Additional resources:

LinkedIn -- https://www.linkedin.com/in/drmarykelly/

Mary's website: https://productiveleaders.com/

Blindspot assessment -- productiveleaders.com/LeadersBSAssessment

Previous Podcast with Mary Kelly -- https://www.mgma.com/resources/human-resources/insights-navy-commander-turned-ceo-shares-leaders

This episode is sponsored by:

MGMA Events — Medical Practice Excellence: Financial Conference is an industry-leading financial management conference designed to arm healthcare professionals with the education and tools needed to run a more profitable and efficient practice. Go to www.mgma.com/events to register for the event, which will be held March 31-April 2 in Atlanta.

ZOLL Data Systems — As a healthcare organization, do you feel like processing your claims is too manual or takes too long? Or ever feel like you’re just leaving claim revenue on the table? ZOLL AR Boost is a real-time accounts receivable (AR) solution suite from ZOLL Data Systems that simplifies and expedites your pre-billing process. Go to  www.ZOLLData.com/ARBoost for more information. 

We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.

The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.

Leadership Strategies to Improve Productivity, Profits and Communication

Our guest today is Ira Koretsky, a leading keynote speaker and the founder and chief executive officer of The Chief Storyteller®. Ira will be the closing keynote speaker at MGMA’s Financial Conference in Atlanta on April 2. Ira is here today to explain the art of storytelling and the power found in using data and visuals in the storytelling process.  

Additional resources:

LinkedIn -- https://www.linkedin.com/in/thechiefstoryteller/

Ira's website: https://www.thechiefstoryteller.com/?doing_wp_cron=1646784106.1449489593505859375000

Data with Storytelling -- https://www.thechiefstoryteller.com/services/storytelling-with-data/

This episode is sponsored by:

MGMA Events — Medical Practice Excellence: Financial Conference is an industry-leading financial management conference designed to arm healthcare professionals with the education and tools needed to run a more profitable and efficient practice. Go to www.mgma.com/events to register for the event, which will be held March 31-April 2 in Atlanta.

ZOLL Data Systems — As a healthcare organization, do you feel like processing your claims is too manual or takes too long? Or ever feel like you’re just leaving claim revenue on the table? ZOLL AR Boost is a real-time accounts receivable (AR) solution suite from ZOLL Data Systems that simplifies and expedites your pre-billing process. Go to www.ZOLLData.com/ARBoost for more information.

Deputy — Unlock an easier way to schedule your team with Deputy. No spreadsheets. No hassle when staff want to swap shifts. And no last-minute panic when someone calls out sick. Deputy simplifies staff scheduling, automates timesheets, and streamlines team communication — all in one easy-to-use platform. Deputy does it all so that you can focus on the work that matters most. Ready to take Deputy for a test drive? Start your free trial or contact our team at www.deputy.com. 

We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.

The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.

Paint by Numbers: How to Create Your Story Using Data

In this episode of the MGMA Insights podcast, we're joined by Garrett Mann, senior managing consultant, BRG. As Garrett explains, the key to enhancing provider productivity is to minimize disruptions due to operational changes and help providers recognize how their work impacts patient access and the organization's overall financial performance.

Resources for this episode:

• Healthcare Performance Improvement (https://www.thinkbrg.com/services/strategy-operations-performance-improvement/healthcare-performance-improvement/)
• Garrett Mann on LinkedIn(https://www.linkedin.com/in/garrett-mann-3434a810/)
• MGMA’s ACMPE Program (mgma.com/certification/americ…lege-of-medical-prac)
• MGMA Education Opportunities (mgma.com/events)

This episode is sponsored by:

MPE: Operations Conference — Learn how to address key medical practice issues with tangible solutions in a face-to-face environment. The conference will be held from May 19-21, 2022 in Austin, Texas. Go to www.mgma.com/events to register today. 

IRIS — Iris retinal imaging exams help save the vision of patients with diabetic eye pathologies with a simple, integrated technology solution. Go to  https://retinalscreenings.com/to learn more. 

We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.

The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.

MPE22: Driving Provider Productivity Without Disrupting Your Providers

In this episode of the MGMA Insights podcast, we're joined by Owen Dahl, a leading medical practice consultant and Lean and Six Sigma expert with more than 50 years of experience in the healthcare industry. Owen is a featured speaker at this year’s MGMA’s Operations Conference where he’ll be leading a three-hour workshop on Lean Six Sigma: Yellow Belt Certificate Program.

Resources for this episode:

• Owen Dahl Consulting(https://owendahlconsulting.com/)
• Owen Dahl's Greenbelt program(https://www.mgma.com/events/lean-six-sigma-green-belt-may-10th-june-28th)
• Owen Dahl on LinkedIn(https://www.linkedin.com/in/owendahl/)
• Owen Dahl on Youtube (https://www.youtube.com/channel/UCRJYG4Q-u5vjiGC-P-HDguw)
• MGMA’s ACMPE Program (mgma.com/certification/americ…lege-of-medical-prac)
• MGMA’s ACMPE Program (mgma.com/certification/americ…lege-of-medical-prac)
• MGMA Education Opportunities (mgma.com/events)

This episode is sponsored by:

MPE: Operations Conference — Learn how to address key medical practice issues with tangible solutions in a face-to-face environment. The conference will be held from May 19-21, 2022 in Austin, Texas. Go to www.mgma.com/events to register today.

IRIS — Iris retinal imaging exams help save the vision of patients with diabetic eye pathologies with a simple, integrated technology solution. Go to retinalscreenings.com/to learn more.

We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.

The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.

MPE22: Understanding Lean Six Sigma in the Medical Practice Setting

In this episode of the MGMA Insights podcast, we're joined by Marie Stacks, president of Clinic-ology a part of Boost Midwest. Marie is a featured speaker at this year’s MGMA’s Operations Conference where she’ll be presenting on how to Amplify Your Front Office MVP and Improve Practice Revenue.

Resources for this episode:


• Clinic-ology(https://www.clinic-ology.com/)
• Boost Midwest(https://www.boostmidwest.com/)
• Marie Stacks on LinkedIn(https://www.linkedin.com/in/mariestacks/)
• MGMA’s ACMPE Program (mgma.com/certification/americ…lege-of-medical-prac)
• MGMA Education Opportunities (mgma.com/events)

This episode is sponsored by:

MPE: Operations Conference — Learn how to address key medical practice issues with tangible solutions in a face-to-face environment. The conference will be held from May 19-21, 2022 in Austin, Texas. Go to www.mgma.com/events to register today.

IRIS — Iris retinal imaging exams help save the vision of patients with diabetic eye pathologies with a simple, integrated technology solution. Go to retinalscreenings.com/to learn more.

We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.

The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.

MPE22: Amplify Your Front Office MVP and Improve Practice Revenue

A trillion dollars! According to a recent Gallup article on workplace employment, U.S. businesses lose a trillion dollars every year to voluntary turnover.

In this MGMA Insights podcast, we explore the reasons behind such high employee turnover, and then our subject matter experts reveal the process improvement tools and processes they employ to improve management staff in a medical practice.

Experts interviewed include:

* Owen Dahl, MBA, LFACHE, CHBC, LSSMBB, Consultant, Author and Educator
* Adrienne Lloyd, MHA, FACHE, Chief Administrative Office, Duke Eye Center, Duke Medical Center
* Rick Weymier, MBA, FACMPE, Chief Administrative Officer, WB Carrell Memorial Clinic
* Melissa Phillippi, President and Co-founder, Performance Culture

A note for podcast listeners: If you want to grow as a leader in your organization and help develop a stronger culture in your practice. MGMA’s online seminar, "Transformational Leadership: From the Front Office to the C-Suite" will help you embrace change management and strategic vision planning to expand your leadership toolbox. For more information visit mgma.com/leadership

Insights: Solving the Trillion-Dollar Staffing Issue

Today, less than half of physicians remain independent!

In this MGMA Insights podcast, we explore the reasons behind the high rate of mergers, acquisitions and the overall landscape of medical practice consolidation. We look at key factors including value-based reimbursement, shrinking margins, and record-high healthcare spending as reasons for the transactional activity.

But many physicians and practices want to keep their independence, and we also discuss strategic plans and a shift in mindset that details a move from merely running a medical practice to looking at yourself as a business owner to keep your practice privately- or physician-owned.

Experts interviewed include:

* Isabelle Bibet-Kalinyak, Partner with McDonald Hopkins, LLC
* Neil Johnson, Managing Partner at Lawrence, Evans & Co., LLC
* Will Latham, President, Latham Consulting Group
*Cameron Cox III, CEO, MSOC Health

A note for podcast listeners: One key aspect of owning a medical practice is physician and provider compensation. You can use 2019 MGMA DataDive Provider Compensation to ensure you are retaining and attracting the best providers for your organization. Visit mgma.com/datapod for more information.

Insights: Owning It! Strategic Planning, Navigating M&A and Staying Independent in Healthcare Today

The COVID-19 crisis has illuminated aspects of leadership that need addressing. This week, we welcome a guest, Tasha Eurich, who is a leadership expert and has a PhD in industrial organizational psychology. Tasha explains what it takes to be a future-ready leader, action steps to becoming more self-aware in the workplace, and provides a case study on how one leader has made great strides in leading his team.  

If you want to find out how self-aware you are, go to Tasha's website at  www.insight-quiz.com and take a free assessment. 

To learn more from Tasha, you can hear her keynote address at MGMA’s upcoming virtual event, The Medical Practice Excellence Conference, which will be held October 19th-21st. You can register for the event at bit.ly/3ahdelB.

Thanks to Audi and CareCredit for sponsoring this episode. Visit bit.ly/3kn6hV0 to learn more about the MGMA Audi Incentive Program. And to learn more about how CareCredit is helping providers deliver a better patient financial experience, visit CareCredit.com/MGMAPodcast.  

​If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at https://twitter.com/MGMADaniel.

MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.

Are You Ready to Become a Future-Ready Leader?

In this episode, we're joined by Dr. Michael Greiwe, who is Director of Orthopaedic Research at OrthoCincy and Founder and CEO of OrthoLive and SpringHealthLive. Dr. Greiwe is here to discuss the flexibility of using telemedicine, telemedicine implementation in the Covid-19 era, and how to engage with patients using new technology.

You can learn more about telehealth at MGMA’s upcoming virtual event, The Medical Practice Excellence Conference, which will be held October 19th-21st. You can register for the event at bit.ly/3ahdelB.

Thanks to MGMA Consulting for sponsoring this week’s show. To learn more about how consulting can transform your practice go to https://bit.ly/3hDdaj7. 

​If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel.

MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.

How Telehealth Can Help Optimize Your Medical Practice

What does the latest data show about organizations that prioritize a culture of inclusiveness and one that embraces diversity? Based on his book by the same name, Michael C. Bush (https://bit.ly/3mFoJJA) shares these details in this episode of MGMA Insights, plus he talks about diversity, race relations, and how the Best Workplaces outperform their peers.

Thanks to Humana and the Medical Practice Excellence Conference for sponsoring this episode. To learn more about how Humana’s resources and tools are making healthcare easier to navigate go to http://valuebasedcare.humana.com.  

And to learn new skills and gain insights on making your practice more inclusive and empowering all of your employees, register for the Medical Practice Excellence Conference, which will be held Oct. 19-21st. Register today at mgma.com/mpec20 

​If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel.

MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.

Medical Practice Insights: Creating a Great Place to Work for All

Medical Group Management Association (MGMA) equips practice administrators and executives with the knowledge and tools to head high-performance physician group practices in a complex and evolving healthcare environment.