Strategies for enhancing customer satisfaction and optimizing the customer journey are crucial in today's competitive market. When faced with the challenge of a new competitor opening a store nearby, it is essential to take effective actions to stay ahead. Insights from industry leaders like Steve Hennigh, the innovator behind Good Clean Fun, can provide valuable guidance in navigating such situations. By implementing strategic responses and leveraging business insights, businesses can adapt and thrive in the face of increased competition.

00:00 Introduction
00:52 From Surfer-Dude To Business Owner
05:17 Attracting The Customer Experience and Customer Journey
11:21 The Visioneer Game!
20:20 What To Do When Your Competition Open Blocks From You
24:52 Final Thoughts: "90 Minutes Of Cardio"
27:16 Dad Jokes / Credits

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#customerexperience #customerjourney #Competition #Strategy #businessinsights #stevehennigh #goodcleanfun #storeopening #marketresponse #customersatisfaction 
https://youtu.be/wtv6nTV15mk

Attracting The Customer Experience And Customer Journey - Ep. #282, Steve Hennigh, Good Clean Fun

Michael Roberts