Big REITs dropping rates? Don’t follow blindly. Learn how independent storage owners can compete smart, build loyalty, and grow sustainably.

Beating the Big Guys | Competing in Self Storage

When should you hire a storage manager? Learn when it makes sense, what to pay, and how the right hire can boost your facility’s performance.

How the Right Manager Can Transform Your Storage Business

ChatGPT said:
Auction laws are changing fast. Email notices are now valid in many states, and unsigned leases may still be binding. Stay compliant—stay ahead.

Goodbye Certified Mail? Self Storage Legal Updates for 2025

As summer winds down, self-storage operators are already looking ahead to the slower season. Tune in to the Self Storage Insight Podcast with Ben Shirey and Matt Markham as they dive into why demand is still strong through late summer and early fall—especially with college move-ins—now is the time to prepare strategies that minimize the impact of the upcoming lull. From student-focused rental options to smart rate adjustments, having a plan in place can make a big difference. 

Self Storage Strategies to Beat the Slow Season

On the latest Self Storage Insight Podcast, James Shepherd joins Matt Markham and shares how CCStorage started, the rise of dual pricing, and why it’s a game-changer for operators.

Dual Pricing Explained | CCStorage’s Competitive Advantage

James Shepherd chats with investor Brandon Michael of Greater Good Investments about how he went from buying his first facility to managing six—and developing another. 

They cover real lessons on financing, operations, marketing, and the importance of automation in growing a successful self storage business.

Scaling Smart: Lessons from Multifamily to Multi-Location Self Storage

In this episode of the Self Storage Insight Podcast, James Shepherd unpacks the self-storage payment playbook with Full Stack Payments CEO Jonathan Shirey. They cover the full journey: card migrations, dual pricing vs. surcharge (and why dual pricing wins), and driving electronic payments (card/ACH) to lift NOI and valuation.

Payments That Pay Back: Card Migrations, Dual Pricing & Automation for Self-Storage

James Shepherd & Ben Shirey go full circle: looking back at the podcast’s beginnings, celebrating milestones, and exploring how data, automation, and relationships keep the storage industry moving forward.

Full Circle: 100 Episodes of Self Storage Insight

In Episode 101 of the Self Storage Insight Podcast, James Shepherd breaks down six data points that could redefine your facility's performance in 2026. Tune in to also catch insights into CCStorage's new 2026 feature build: designed to help operators monitor and maximize these metrics.

6 Stats about Storage You Can't Ignore

James Shepherd sits down with Don Tyree, Founder of Family Heirloom Storage, to uncover how he’s built a 27-property, 4,000-unit portfolio through smart acquisitions and hands-on management. Hear how Don blends real estate investing with operational excellence—and why his family-first philosophy drives long-term tenant loyalty and steady returns.

Building a Storage Empire: The 27-Facility Blueprint

Welcome to Self Storage Insights, the show where we bring you insights and tips from successful self storage property owners. If you own or manage a self storage property, this podcast is for you!