"Now the fundamental motivation is customers don't just want to buy a server, right? They want to buy an outcome. They want something to happen. They want to get business value. So, the SSG [Services &amp; Solutions Group] is Lenovo's pivot to meet our customers where they are, and also to lead our company into the future because as they have more sophisticated requirements, they need a simple way to manage and deploy all that I T across their organizations. When they want that holistic view, providing the services via something which is now SSG gives them that integrated offering. In a single contract, they can focus on using their technology in a smarter way. So that's where the SSG is within the context of Lenovo, and as the technology and delivery officer, I'm responsible for helping think about how new technology can make the experience better. It can make the outcomes better for our customers, as well as running the teams that are often because we have managed services that are delivering for customers 24 by 7. All year round. And so the global team of delivery network and experts is also what I run to help bring those outcomes to the customers today." - Arthur Hu 

Fresh from the studio, Arthur Hu, SVP &amp; Chief Information Officer at Lenovo, discussed the transformative role of the Solutions and Services Group (SSG) in the era of Generative AI. He shared his career journey and Lenovo's mission to assist customers end-to-end in their journey with the Lenovo Solutions &amp; Services Group (SSG). Hu explored SSG's impact and Lenovo's sustainability initiatives in the Asia Pacific. He emphasized the promise of AI for businesses, including Lenovo's approach and shared a glimpse into the future of SSG's contributions to the tech landscape in the Asia Pacific and beyond. 

Episode Highlights: [0:00] Sponsor Announcement: Esevel [0:50] Quote of the Day from Arthur Hu [2:00] Introduction to Arthur Hu, CIO, Lenovo. [4:46] Arthur Hu shares his lessons on his career journey [7:04] Arthur's thoughts on remote working and how Lenovo is re-imaging the workplace by designing thought interactions between employees [10:02] Introduction of Lenovo and its global vision and mission [12:07] Lenovo Solutions and Services Group (SSG) and its role in Lenovo's enterprise business [14:54] Arthur balancing between two roles in Lenovo: Global CIO and CDTO in SSG [18:10] How does Lenovo SSG approach problem-solving for customers? [22:49] Success customer stories of Lenovo SSG in Asia Pacific [25:19] What is the one thing Arthur knows about Lenovo SSG that very few do? [26:17] Lenovo's focus on ESG [33:37] Challenges &amp; Prospects for Lenovo SSG in the Asia Pacific [37:31] The myth of the talent gap in the Asia Pacific [39:91] Advice for CIOs on digital transformation [43:00] Opportunities for AI in the Enterprise [47:56] Lenovo's Role on AI in the Enterprise [50:03] What does great look like for Lenovo SSG in the next decade? [51:13] Closing   

Podcast Information: The show is hosted and produced by Bernard and Carol Yin. Proper credits for the intro and end music: "Energetic Sports Drive" and the episode is mixed &amp; edited in both video and audio format by Thomas G Craig.   &nbsp;

Lenovo Solutions and Services Group & the Future of IT Services & AI with Arthur Hu

"But today, the clouds are the new silos. They're like the silos in the data centre, only they're public. But AWS is a bit of a data silo, as is Azure. We used to call it Hotel California - you can check out any time you like, but you can never leave. Right? A big part of what Snowflake does is tear down those silos to allow customers to have the data where they want it. Because if it's on Snowflake, it doesn't matter which physical infrastructure is behind it; and to share that data easily around the world, that's a major change in the whole kind of cloud-silo infrastructure problem that we're facing today.” - Jon Robertson  

Fresh out of the studio, Jon Robertson, President of Asia Pacific and Japan for Snowflake discussed the company's global vision &amp; mission and their current expansion into the Asia Pacific and Japan region. Jon discussed the customer stories and how Snowflake's cloud data platform facilitates diverse workloads, from artificial intelligence to cybersecurity. Continuing the conversation, he explored the evolving trends in the data and AI landscape, amplified by notable advances such as ChatGPT and where it is heading. Last but not least, he shared what great would look like for Snowflake in the Asia Pacific region for the next 3-5 years. 

Podcast Information: The show is hosted and produced by Bernard Leong and Carol Yin. Proper credits for the intro and end music: "Energetic Sports Drive" and the episode is mixed & edited in both video and audio format by Thomas G Craig.

Snowflake & Trends on Data Warehouse & AI in the Asia Pacific with Jon Robertson

In this episode, we dive into how hybrid AI is transforming legacy modernization, - from tedious rewrites to rapid, precise overhauls. Join us as we explore how combining deterministic verification with generative AI unlocks speed without sacrificing trust. Featuring real-world insights from GAPvelocity.ai, we unpack how abstract syntax trees (ASTs) provide semantic clarity and auditability in high-stakes environments. Can enterprises finally modernize mission-critical systems without the chaos? Tune in to find out how this hybrid approach is reshaping the future of digital transformation.

Bit & Being - Hybrid AI Legacy Modernization

A weekly podcast dissecting the pulse of business, technology & media in Asia. Hear our host interviewing leading journalists, senior executives, respectable authors & thinkers, entrepreneurs & thought leaders to discuss the most important issues that move and shake the business landscape in the Asia Pacific. The show is originally created and hosted by Bernard Leong.

New tracks tagged #Enterprise Tech