In a series of podcasts taped live at 2025’s Money 20/20 in Las Vegas, host Lou Carlozo brings you the latest from one of the premier financial services conferences in the world. Conference speaker Sophia Bantanidis, Head of Future of Finance at the Citi institute, walks us through two laser-sharp reports, "Real Time 24/7 Finance in an Always-On World" and "Agentic AI: Finance and the Do it for Me Economy." Sophia's observations add context and depth to two of the most discussed topics at Money 20/20. 

LIVE FROM MONEY 20/20 EPISODE 6: A CITI LEADER EXPLAINS IT ALL, FROM AGENTIC AI TO REAL-TIME PAYMENTS

In a series of podcasts taped live at 2025’s Money 20/20 in Las Vegas, host Lou Carlozo brings you the latest from one of the premier financial services conferences in the world. On this episode, Lou’s introduced to the revolutionary concept of “cognitive banking” by Udi Ziv, CEO of Personetics. In a cognitive banking world, agentic processes stand in to represent the best interests of the customer: It may be digital, but it’s a definite throwback to the days when local bankers guided and even mentored customers. 


LIVE FROM MONEY 20/20 EPISODE 7: MEET THE BRAINS BEHIND COGNITIVE BANKING

In a series of podcasts taped live at 2025’s Money 20/20 in Las Vegas, host Lou Carlozo brings you the latest from one of the premier financial services conferences in the world. On this episode, Lou meets an enlightened founder who’s making waves as a payments -merchants innovator, Houman Motaharian (left), CEO of ClarityPay. He’s joined by Tom Carter, Chief Commercial Officer, and together they reflect on topics from removing the friction for merchants eager to serve customers better to what it’s like to build an organization dedicated to three bedrock commitments: team play, making a difference and practicing the art and science of saying “yes.”

LIVE FROM MONEY 20/20 EPISODE 8: THE VALUES THAT DRIVE CLARITYPAY’S VALUE PROP FOR MERCHANTS

In a series of podcasts taped live at 2025’s Money 20/20 in Las Vegas, host Lou Carlozo brings you the latest from one of the premier financial services conferences in the world. On this episode, Lou chats with one of his favorite return guests, Steven J. Ramirez, CEO of Beyond the Arc. The FI veteran shares his views on big opportunities in AI and finance, including the creation of compliance documents that meet the opposing demands for speed and rigor, and the return of blockchain as a hot topic.   

LIVE FROM MONEY 20/20 EPISODE 10: MEETING AI’S HOPE AND HYPE WITH IA (INNOVATION ACUITY)

In a series of podcasts taped live at 2025’s Money 20/20 in Las Vegas, host Lou Carlozo brings you the latest from one of the premier financial services conferences in the world. On this episode, Lou chats with John Blizzard, Founder of CD Valet, to learn more about an online destination that offers customers close to 40,000 choices, likely making it the largest such marketplace in the world. Blizzard, who’s also President and CEO of Seattle Bank, makes a compelling case for why CDs will only grow in popularity as factors from a potential AI bubble to unreleased economic data loom over Wall Street. 


LIVE FROM MONEY 20/20 EPISODE 11: WHY CONSUMERS WILL (AND STILL) FLOCK TO CDs

In a series of podcasts taped live at 2025’s Money 20/20 in Las Vegas, host Lou Carlozo brings you the latest from one of the premier financial services conferences in the world. On this episode, Lou talks with Sai Rangachari,  Chief Product Officer at Temenos, to learn more about how the Swiss banking software company is embracing the American market. Sai also shares his views on how AI is having the most influence on banking, along with trends he thinks will shape the industry in the years ahead.

LIVE FROM MONEY 20/20 EPISODE 12: AI'S REAL IMPACT, UPDATING THE CORE AND MORE

In a series of podcasts taped live at 2025’s Money 20/20 in Las Vegas, host Lou Carlozo brings you the latest from one of the premier financial services conferences in the world. On this episode, we learn all about what it takes to create successful loyalty programs that drive customer engagement and help businesses to get a leg up on their competitors. Joining us are Beth McCoy, President of CORA Loyalty and Becky Hill, President of Points at Points At Work under CORA Loyalty.

LIVE FROM MONEY 20/20 EPISODE 13: THE FINE POINTS OF LOYALTY POINTS

In a series of podcasts taped live at 2025’s Money 20/20 in Las Vegas, host Lou Carlozo brings you the latest from one of the premier financial services conferences in the world. On this episode taped at the Venetian's Truth and Tonic, Lou casts with Dana Kalfas Bodine, Vice
President of Marketing at Trustpilot. Dana shares findings from the just-completed Write a Review Week, where all U.S. businesses received unlimited review invitations, and discusses the role AI plays in how businesses and consumers can make better choices.

LIVE FROM MONEY 20/20 EPISODE 15: HOW TRUSTPILOT BLAZES TRAILS IN BUSINESS INSIGHT, CONSUMER CONFIDENCE

Listen to a live panel on "Africa's FinTech Frontier: Payments & Growth Opportunities" recorded live at Africa Tech Summit Nairobi. Visit our website for more details and future events: www.africatechsummit.com.

Featuring 

Didi Uwemakpan - VP at Moniepoint 

Adesoji Solanke - Head of FinTech & Banks, Investment Banking Origination at Absa 

Shay Hamilton - CEO at Tola 

Saruni Maina - Associate VP at Flutterwave 

and moderated by Nkiru Uwaje - COO at Mansa Finance 

Highlights from the session include: 

🌍 Growth of Fintech: The African fintech industry is experiencing rapid growth, driven by increased mobile penetration and digital payment adoption.

💳 Mobile Money Integration: The rise of mobile money services is transforming payment systems, facilitating real-time transactions and increasing financial inclusion. 

🔒 Challenges in Security: The advancement of technology also brings challenges, particularly in fraud protection and identity management for fintech companies.

EP35: Africa's FinTech Frontier: Payments & Growth Opportunities

Banks dramatically underestimate how their customers share financial data, and most of it happens through insecure screen scraping that creates fraud vulnerabilities and slows performance. Shane McWilliams, Head of Retail Digital Banking at FIS, breaks down the three critical challenges separating thriving institutions from those being left behind: serving small and medium businesses as a central financial hub, enabling secure data sharing through APIs, and moving beyond product-centric thinking to build sticky customer relationships.

McWilliams reveals that when he asks bank executives to guess what percentage of their customers are sharing data with third parties, "they're not even close" to reality. He explains how modern SMBs expect their banks to integrate everything from cash flow monitoring to accounting systems, why personalization needs to go beyond UX optimization, and how banks that orient around customer needs rather than products will win in today's competitive environment.

FIS's McWilliams on SMBs, data sharing, and the strategy that wins in a competitive environment

Tearsheet is news, opinion, and analysis on the business of finance.

Candid conversations with senior executives, fintech entrepreneurs, investors, industry experts -- all weigh in on the trends impacting the industry and the disruptive impact technology is having on the business.

Where social media, technology and finance intersect.

After amassing 125K listens as host of my previous banking podcast, I'm on my own and taking the game to a new level. Award-winning journalist, Pulitzer Prize finalist, composer and performer of all the Bankadelic music ... pizza fanatic.

Africa Tech Summit is the leading event series focused on African tech and investment with Summits globally. Africa Tech Summit Podcast continues the conversation with industry leaders, investors and corporates providing you with insights from across the African tech scene.

New tracks tagged #FinTech