Name: Excellence is in the Details by Call Box Dialed In
Duration: 32 min 34 s
Description: Erika Pusillo, Practice Optimizer at Spodak Dental Group, discusses the importance of patient experience in dentistry and the specific tactics her team utilizes to prioritize experience. From developing a call center to simplifying referral workflows, Pusillo offers practical examples to cultivate a detail-oriented culture.

Erika Pusillo, Practice Optimizer at Spodak Dental Group, discusses the importance of patient experience in dentistry and the specific tactics her team utilizes to prioritize experience. From developing a call center to simplifying referral workflows, Pusillo offers practical examples to cultivate a detail-oriented culture.

Excellence is in the Details

Spotlight on dental industry leaders and influencers to discuss emerging trends and best practices in the business of dentistry. 

Call Box is a comprehensive tool that more than 5,000 dental practices and DSOs trust to optimize phone handling processes, increase appointments, and improve caller experience by providing insight in every patient phone call. To learn more, visit www.callbox.com/dental.

Excellence is in the Details

Call Box Dialed In

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