Name: The Marketing & Front Desk Connection by Call Box Dialed In
Duration: 29 min 22 s
Description: John Schwind, Marketing Director at Freedom Dental Management, sits down with Call Box's Corey Johnson to share the importance of keeping a close connection between a practice’s front lines and its marketing team. Schwind offers proven best practices to optimize campaign performance, track effectiveness of marketing initiatives, and create a seamless patient experience.

John Schwind, Marketing Director at Freedom Dental Management, sits down with Call Box's Corey Johnson to share the importance of keeping a close connection between a practice’s front lines and its marketing team. Schwind offers proven best practices to optimize campaign performance, track effectiveness of marketing initiatives, and create a seamless patient experience.

The Marketing & Front Desk Connection

Erika Pusillo, Practice Optimizer at Spodak Dental Group, discusses the importance of patient experience in dentistry and the specific tactics her team utilizes to prioritize experience. From developing a call center to simplifying referral workflows, Pusillo offers practical examples to cultivate a detail-oriented culture.

Excellence is in the Details

Spotlight on dental industry leaders and influencers to discuss emerging trends and best practices in the business of dentistry. 

Call Box is a comprehensive tool that more than 5,000 dental practices and DSOs trust to optimize phone handling processes, increase appointments, and improve caller experience by providing insight in every patient phone call. To learn more, visit www.callbox.com/dental.

The Marketing & Front Desk Connection

Call Box Dialed In

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