Jeff Gray of Lean Revisions joins Julia to talk about how casino marketers can apply Lean and Six Sigma practices to streamline operations, improve outcomes, and build better systems. Whether you're working with a green team, a tight budget, or just too much on your plate, this conversation shows how small shifts in thinking can lead to big wins. From analyzing past campaigns to aligning your entire operation, Jeff’s approach makes marketing more effective—and less exhausting.
Key Topics:
Why casino marketing is a system (and how to map it)
The one metric marketers ignore—but shouldn’t
Small changes to reduce chaos and improve performance
Fan or Flop or Fix: A rapid-fire game on common marketing practices

Connect with Jeff at https://leanrevisions.com/

Learn more at www.jcarcamoassociates.com/.
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Lean Thinking for Casino Marketers with Jeff Gray

When many business leaders think of the term "brand" they think of pretty colors, expensive logos, fancy graphics, Facebook cover photos and traditional tv or radio advertisements.
Smart marketers know branding is much more than a logo. In reality, the logo is the easy part and only one small component of your brand.
Smart and savvy marketers also understand the importance of building a brand architecture and strategy inclusive of the brand identity with supporting visuals language and more. The colors, language and visuals are supporting elements, not "the" brand. Big difference.
Your brand is your promise and value you offer customers, your community and all who come in contact with your brand. It's a promise delivered. It's value received. It's community. It's relationship. It's empowerment, inspiration, education and the list goes on.
Are you influencing brand perception in a positive way? Your brand is your personality, communication, tone and perceptions of all who experience your brand. At the root of your brand are a set of experiences.
You can't control perception. However, you can influence perception if you know how to build, launch and manage your brand architecture. Every brand touch is an opportunity to influence perceptions, to build your reputation.
At the core, your brand is rooted in who you are and how you care about others. It's not just about you. It's not just about pretty colors or a logo you pay a marketing or branding agency big bucks to design. It's not a brand manual the same agency delivers and you don't look at again until the next agency asks for it.
Your brand is the foundation and one of the most important aspects of your business. Regardless of the size of your business, you have one chance to make a first, second and third impression. Every brand touch counts. Every brand touch is influencing perception and building your reputation. You are either earning trust, building though leadership and relationships or you are not!
A good brand architecture and strategy will enable you to better share your brand story in an authentic way. Doing such can emotionally bring people closer to your brand. The more confidence you have in your brand foundation the more confidence your ideal customer will have in believing in your brand promise.
Would you like to learn where to start in building your brand architecture, strategy, vision, mission and more so that you can impact brand perceptions, increase brand equity and build a loyal tribe of brand evangelists? If you answer yes, then you have landed on the right blog post today!
Take a listen to the 201st episode of the Social Zoom Factor podcast where I provide the definition of a brand, reputation and most importantly the top 5 reasons why you must develop your brand strategy and how it can benefit your business, customers and greater community!
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In this 30 minute podcast you will learn:
Definition of brandingDefinition of a brand identity Definition of brand architectureDefinition of visual brandingDefinition of brand trustDefinition of reputationTop 5 reasons you must develop a brand strategy for your businessImportance of brand story telling How to increase brand equityRisks that lead to decreased brand equityEstablishing thought leadership, earning trust and credibility via brandingHow to differentiate from your competition via brandingHow to tap into the power of emotional branding Take a listen and be sure to subscribe to the entire series on iTunes, Stitcher or SoundCloud!

201: Your Logo is Not Your Brand - Brand Strategy in a Nutshell

Julia Carcamo is one of the best brand marketers in the casino industry. A Latina from New Orleans, she paved her career from the days of riverboat gaming to the Las Vegas Strip and beyond. She shares lessons learned along the way for marketers to create their one paths to success.

Lean Thinking for Casino Marketers with Jeff Gray

Julia Carcamo

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