Design

Avec la designer, enseignante et chercheuse Camille Bosqué, nous nous sommes rencontrées lors d’un jury de diplôme. Et c’est dans ce cadre qu’elle m’a proposé spontanément et avec enthousiaste de participer à la série d’épisodes sur le design et la démocratie. Camille est aussi l’autrice de deux livres, dont l’un intitulé Open Design, dont nous allons parlé dans cette interview. Avec Camille, nous avons parlé d’un sujet de thèse qui devient le sujet d’articles puis de ces deux livres, de DIWO, de fab-lab, d’émancipation technologique, d’objets merdiques, de savoir-faire figé, de serveur informatique dans un bidon, et de créativité en chacun et chacune de nous ! 
Avant d’écouter cette troisième partie de la série d’épisodes consacrée au design & à la démocratie, je vous recommande chaudement d’aller jeter une oreille à la partie 2 avec Sylvia Fredriksson, car vous aurez des clés de compréhension supplémentaires pour celui-ci.
Aussi, si le sujet de la fabrication ouverte, des fab-lab et du non-standard vous intéressent, je vous invite à écouter l’épisode 9 avec Agrilab, un fablab agricole. Tout comme l’épisode 17 avec Ernesto Oroza.

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Dessin Dessein est un podcast natif, indépendant et non sponsorisé alors si vos oreilles ont apprécié cet épisode, n’hésitez pas à ouvrir le débat en glissant des commentaires et des étoiles sur soundcloud, spotify, deezer, mixcloud et apple podcasts. Et à en parler autour de vous !

Date de première diffusion : 29 juin 2022
Entretiens, montage et graphisme : Laure Choquer 
Typographie : Milena Brandao
 Musique : Equal to all, Goodman 
Ecrivez-moi à bonjour@dessindessein.com 
Suivez le podcast sur instagram @dessin_dessein

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LIENS 
Le site de Camille : https://camillebosque.com/ 
Le livre Open Design écrit par Camille : https://editions-b42.com/produit/open-design/ 
Le livre Fablabs etc, les nouveaux lieux de la fabrication numérique, écrit par Camille : https://www.eyrolles.com/Sciences/Livre/fablabs-etc--9782212139389/ 
Écouter une interview de Camille sur France Culture : 
https://www.radiofrance.fr/franceculture/podcasts/la-methode-scientifique/fablab-l-age-du-fair e-6362757 
L’épisode de dessin dessein avec Sylvia Fredriksson : 
https://soundcloud.com/user-804925852/dessin-dessein-democratie-partie-2-sylvia-fredrikss on-designer-des-communs 
L’épisode de dessin dessein avec le fablabs agricole Agrilab : https://soundcloud.com/user-804925852/dessin-dessein-ep9-rural-partie-2-agrilab-le-fab-lab-agricole 
Le livre de Jacques Rancière, le spectateur émancipé : https://lafabrique.fr/le-spectateur-emancipe/ 
Le réseau Fab City : https://fab.city/ Le livret de l’exposition Espaces Possibles : 
https://waao.fr/publication/exposition-espaces-possibles-prendre-la-mesure-des-tiers-lieux/ Des exemple de Jerry : https://www.ecosia.org/images?q=jerry%20ordinateur Le site de Local Motors : https://localmotors.com/ Le livre Objectiver : https://www.citedudesign.com/archives/fr/editions/120917-objectiver Le site de Open Structures : https://openstructures.net/ 
L’épisode de dessin dessein avec Ernesto Oroza : 
https://soundcloud.com/user-804925852/dessin-dessein-ep17-cuba-p3-en-ernesto-oroza-de signer-researcher-a-design-of-necessity 
Le site de Precious Plastic : https://preciousplastic.com/ 
Le site du Low Tech Lab : https://lowtechlab.org/fr 
Le livre Design pour un monde réel, de Victor Papanek : https://www.lespressesdureel.com/ouvrage.php?id=8623

DESSIN DESSEIN // EP31 DEMOCRATIE - Partie 3 : Camille Bosqué et l'open design

Take a deep dive into the creation of an advanced digital assistant with Jeff McMillan and David Wu of Morgan Stanley. As the Head of AD&I, Morgan Stanley Wealth Management and the Head of Knowledge Management & Generative AI respectively, Jeff and David led the creation of an AI assistant for the global investment firm's advisors. Robb and Josh invite them in for a conversation about the technical work and strategic initiatives that enabled Morgan Stanley to create a knowledge base that's given them a massive leap forward with conversational AI.

S3E13 Building an Advanced Digital Assistant with Morgan Stanley

As the former Chief Knowledge Officer at NASA, Roger Forsgren has a unique understanding of maintaining the administration's renowned gold standard of data management in extremely high-pressure environments. Having worked his way up from a mechanical engineering position with the space administration, Roger joins Robb and guest host Mike Lee for a conversation about the unique rhythms of data organization, retrieval, and maintenance. Exploring ideas from his book "Lean Knowledge Management: How NASA Implemented a Practical KM Program" this is an episode for information science enthusiasts everywhere.

S3E14 Lean Knowledge Management with Roger Forsgren, former Chief Knowledge Officer at NASA

As conversational AI continues to change the nature of UX, we're excited to bring you a practical (and thorough) conversation about hiring design talent with Aaron Cooper, Senior Director of Digital Experience at Banner Health. Aaron has lead the creation of multiple products involving conversational AI at companies like Honeywell and Optum Health, and was generous enough to open up about what he's looking for when hiring design talent and how he makes sure key people within his organization are partners in design. We've also got a special guest host for this episode: Elias Parker, the executive producer of our book, Age of Invisible Machines, and of this podcast. An ethnographer by training, Elias has been working with UX practitioners for more than a decade and has hired over 200 researchers and designers across disciplines.

S3E15 Hiring Conversational Designers - Aaron Cooper, Banner Health's Sr. Dir. of Digital Experience

Daniel Lametti and Joanna Kuc join Robb and Josh to share the advanced chatbot they created for a research project in mental health. Dan Lametti is an Associate Professor of Cognitive Psychology at Acadia University in Nova Scotia, Canada. Dan taught and conducted research in experimental psychology at the University of Oxford, and is also the Director of Academic Fellowships at OneReach.ai. Joanna is a Data Scientist at Compass Pathways as well as a PhD Candidate in Experimental Psychology at University College London, where her work focuses on decoding language biomarkers relating to mental health. Using the OneReach.ai platform, Daniel and Joanna created a conversational app in Telegram that collects journal entries from participants as either written text or voice notes, and generates weekly summaries. Learn more about this unique design process and some of their findings in an engaging and practical episode of Invisible Machines.

S3E16 Building a Journaling Bot with Academics Daniel Lametti and Joanna Kuc

As the second wave of AI-led disruption takes shape, we're seeing and hearing a lot more about AI agents. Analogous to the Intelligent Digital Workers (IDWs) described in Age of Invisible Machines, AI Agents are more complex that they appear and many organizations are discovering that they aren't structured to allow these agents to perform meaningful work. Robb Wilson (CEO and co-founder of OneReach.ai) and Josh Tyson explore the real nature of AI agents, what kinds of technology ecosystems they require, and how organizations can give them real agency. This practical episode also imagines what the proliferation of AI agents means for the future of software.

The bestselling book that explores AI agents, or intelligent digital workers (IDWs) at far greater length is Age of Invisible Machines: https://onereach.ai/invisiblemachines/

Learn more about how to make AI agents, and play with a playground of AI skills: https://onereach.ai/

#ai #aiagents #hyperautomation #conversationalai #podcast #aipodcast #ux #uxdesign #productmanagement #aiproductmanager #aiproducts #aiproductivity #invisiblemachines #googleai #llm #generativeai

Exploring AI Agents S3E17

Learn about the inner workings of AI agents by watching conversational experiences in action. Annie Harshberger, Lead Experience Architect at OneReach.ai (https://onereach.ai/) takes Robb and Josh through an interactive demo of AI agents swarming together to automate complex scheduling requests. Annie has designed hundreds of conversational experiences orchestrating generative AI and other tools. Here, she shares insights into the design process as well as the coordinated effort taking place behind the scenes. This episode provides a crucial perspective for anyone trying to understand how AI agents can scale across an organization.

S3E18 AI Agents in Action

Legendary tech journalist Kara Swisher joins Robb and Josh for a discussion about the early days of Silicon Valley and the shape of things to come. Her Boom Town column in The Wall Street Journal covered the early days of the internet, giving her access to key players like Marc Andreessen, Steve Jobs, Bill Gates, Jeff Bezos, Sheryl Sandberg, and Mark Zuckerberg. Swisher joins Robb and Josh to share insights from her new memoir, Burn Book, which reveals the tangled relationships between tech's largest power brokers from the vantage point of an embedded reporter. This episode offers brisk contemplations on how AI will impact business and design.

S3E19 Behind the Curtain with Kara Swisher

Greg Vert, Principal and HR Transformation Leader at Deloitte, returns to Invisible Machines to discuss the ways AI agents are changing the way enterprises approach HR. Building on the conversation they had in back in season one—in the wake of OpenAI's release of ChatGPT— Robb and Josh invite Greg to explore how the simple idea of AI as the UI will launch widespread systemic change. They also talk about how intentionality and empathy can foster better automated experiences for employees as large companies move to integrate the technologies associated with conversational AI.

S3E20 AI Agents at Work with Greg Vert, Deloitte

Journey into the innovative mind of Tom Gruber, co-founder of Siri and Chief AI Strategy Officer of Sherpa.ai. Robb and Josh welcome Tom for an enlightening exploration of humanistic AI—systems that augment and collaborate with humans, rather than replacing or competing with them. Using federated machine learning, Tom is working with Sherpa.ai to train advanced generative models on data in ways that maximize privacy and security. This creates opportunities to create safer personalized experiences, which the trio discusses along with exploring the value of designing around use cases related to accessibility.

Check out Tom's website: https://tomgruber.org/

S3E21 Forging Humanistic AI with Tom Gruber, Co-Founder of Siri

Tanmay Bakshi is a technology wunderkind. He started coding when he was only four years old and his first iOS app was released just five years later, when he was nine. An autodidact and deeply curious technologist, Tanmay works as an AI and application architect for IBM, where he's been involved with ongoing automation efforts with McDonald's. Tanmay joins Robb and Josh for an exploration of anthropomorphism, user experience, and the flexibility required to succeed with the shifting technologies associated with conversational AI. Don't miss a practical and enlightening discussion with this brilliant young mind.

Create and orchestrate conversational AI agents: https://onereach.ai/ai-agents/?utm_source=soundcloud&utm_medium=social&utm_campaign=tanmay_bakshi_episode&utm_content=1

S3E22 AI is a UX Term with Tanmay Bakshi, AI & Application Architect at IBM

What are the key pieces of a great portfolio? What are the best tools for building and launching one? And what are the pitfalls to avoid? In this episode, Martijn van den Broeck (Designer at Google) joins me to talk about the art and science of design portfolios. For years, Martijn has closely studied portfolios, developing expertise in everything from the ideal number of case studies to the right way to handle an NDA and beyond. He shares a comprehensive approach to building, launching, and leveraging a portfolio.

"I'm surprised by how few people actually have read their NDA and tried to understand it. One thing I did was write an article about what I learned while interning at IDEO. So I couldn't go into the specifics of projects, but I could still say, 'Hey, I went to IDEO and I learned all these amazing things' that weren't NDA protected." — Martijn at 22:56

Martijn's portfolio guide: https://medium.com/portfolio-principles

Martijn on Twitter: https://twitter.com/MartijnvdBroeck
Martijn's portfolio: https://martijnvandenbroeck.com/

Austin on Twitter: https://twitter.com/ustinknight
More about me and the show: https://austinknight.com/

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Design Portfolios with Martijn van den Broeck (Designer at Google)

Entretien avec Adèle van Reeth dans "Les Nouveaux Chemins de la Connaissance" sur France Culture à propos du rapport du design aux objets, le 16 avril 2013.

Le design, esthétique de l'objet ? Entretien sur France Culture

- DesignOps and ResearchOps at a large enterprise like Best Buy
- Fred’s story of how he got introduced to and a job working in DesignOps
- A day in the life of a job in DesignOps
- The part an insights repository plays in DesignOps and ResearchOps at a large company
- Dealing with the unsexy parts of UX, Research and Designops

Episode 37 - DesignOps & ResearchOps in the Enterprise with Fred Beecher

Pour ce dernier épisode de notre série « Écologie et numérique » nous allons parler Design. Vous n’êtes pas designer ? Qu'à cela ne tienne, le sujet devrait vous passionner quand même, car c’est via le design d'une interface qu’on interagit avec une application, un media social ou un site internet. C’est donc le designer le premier à nous parler, et son rôle est crucial. 

Ce point de départ nous a amené à réfléchir à l’éthique dans le numérique. Pour mieux appréhender ce vaste sujet, nous avons embarqué avec Karl Pineau, le co-fondateur de Designers Éthiques et membre de l'association Moutons Numériques. 

Les designers éthiques, c’est un collectif - ou plutôt un Think Tank qui réfléchit aux implications du métier de designer et trace les grandes lignes de ce qui pourrait être sa déontologie. Designers, chercheurs et intellectuels s’interrogent sur les évolutions du monde numérique.

Avec Karl, nous avons parlé métier. Quelle est la responsabilité du designer quand son travail a des conséquences sur la nature et l’humain ? Est-il armé pour s’interroger ? Et quelles sont les solutions à sa portée ?

Nous avons aussi parlé de carottes et de bâton, de low tech, de simplification et de biais cognitifs.

On vous laisse avec cette discussion entre philosophie et technique, qui clôt le thème sans le fermer. Bonne écoute !

Écologie et numérique (4/4) : Comment les designers pourraient tout changer ? avec Karl Pineau

Stories, debates and advice. Austin Knight, a designer at Google (formerly HubSpot), sits down with friends from around the world to discuss User Experience and Growth tactics.

This show is entirely non-profit and independent, to ensure that the content is always of the highest quality. It does not have ads, is not associated with any business or organization, and does not accept donations. It is privately funded by the host.

To learn more, visit us at www.austinknight.com/podcast

Design Portfolios with Martijn van den Broeck (Designer at Google)

UX & Growth Podcast

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