A fan favorite and the CX Rockstar himself, James Dodkins joins us for another round. For those who don’t know him, James used to be an actual, real life, legitimate, award-winning rockstar. He played guitar in a heavy metal band, released albums and tore up stages all over the world. James uses this unique experience to energize, empower and inspire his clients and their teams as a 'Customer Experience Rockstar'. 
He recently wrapped up the ACXS, a program for training and certifying accredited Customer Experience Specialists.

Access the transcript on our blog at https://voicesofcx.com/the-cx-rockstars-return-tour-james-dodkins/?utm_source=soundcloud&utm_medium=description															

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Find about more on James Dodkins on his website: https://www.jamesdodkins.com/

Learn more about the ACXS here:
https://www.acxstraining.com/

James Dodkins - The CX Rockstar's Return Tour - S5E1

Voices of CX is a Customer Experience podcast hosted by Mary Drumond where she interviews top marketers, industry experts, thought leaders, and academics on how their markets overlap with CX.

The topics of this podcast focus on technological innovations in data science, market research and surveys; behavioral analytics and design; the implementation of Artificial Intelligence for marketing platforms, and how all these factors are revolutionizing the way companies dialogue and deliver memorable experiences to their customers.

James Dodkins - The CX Rockstar's Return Tour - S5E1

Voices of CX by Worthix