Additional comments for SaaS Club Newsletter #46

Saas - Club - #46

Illusionists master the art of voice-based convincing, and can be a practical inspiration in your daily customer relationships over the phone. 
Read the full article here: http://blog.aircall.io/post/98301963731/how-illusionists-can-teach-you-the-art-of-phone-call

How illusionists can teach you the art of phone-call convincing

Appointed by Mayor Eric Garcetti, Peter Marx is Los Angeles' first Chief Innovation and Technology Officer.  Born and raised in the city of angels, his motivation is simple:  "I want to see my city become a better place."  With a self-referenced "$40 title," a seemingly oversimplified work goal, and zero experience in government, the former Qualcomm and EA exec comes to Innovation Crush to breakdown how he has continually used naivete as one of his greatest professional strengths.  Along the way, he shares some superbly informative anecdotes on how Los Angeles (currently ranked 6th!) is leading the world in municipal innovation. 

https://twitter.com/pietromarx

#57:  Peter Marx - To Live and Thrive in L.A.

Hypnosis, on the contrary to common belief, is not necessarily done through eye-contact. Voice plays a strong part in hypnosis tricks. How can it be useful to my daily phone-calls, you ask? Well, even if these techniques are used mainly for the show, they rely on true convincement and persuasion tricks. Indeed: hypnosis is a powerful psychological tool - and marketing is all about psychology. Here is how you can use hypnosis to improve your telephone conversations with customers, either when doing support, sales, or cold-calling. 

How to persuade customers over the phone - 5 lesser known hypnosis tricks

Cold calling is not dead. In fact, almost every single startup or small business has to do it at some point. When you’re not trained to do it, picking up your phone and start cold calling can seem terrifying. We started from a blank page, and answered all the questions you would ask yourself before diving in. 

There is a written version of this podcast on our blog: http://blog.aircall.io/post/101260159876/first-time-doing-cold-calling-follow-this

First time doing cold calling? Follow this step-by-step guide for a smooth start

We post podcast about voice and customer relationships, and how to master the art of phonecalls.

How to persuade customers over the phone - 5 lesser known hypnosis tricks

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