Will Guidara made his name in the hospitality industry as the co-owner of Eleven Madison Park, transforming it from a "good" New York restaurant to a 3 Michelin star establishment that was ranked number one on "The World's 50 Best Restaurants" list in 2017.

In his new book, Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect, Will shares his personal memoir and manifesto, outlining his business management philosophy on the art of service.

Together with Martin Reeves, Chairman of BCG Henderson Institute, Will discusses how to be intentional in the pursuit of relationships with both the people you work with and those you serve, and the impact of digging deeper to explore new creative approaches that turn ordinary transactions into extraordinary experiences.
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About the BCG Henderson Institute
The BCG Henderson Institute is the Boston Consulting Group’s think tank, dedicated to exploring and developing valuable new insights from business, technology, economics, and science by embracing the powerful technology of ideas. The Institute engages leaders in provocative discussion and experimentation to expand the boundaries of business theory and practice and to translate innovative ideas from within and beyond business. For more ideas and inspiration, sign up to receive BHI INSIGHTS, our monthly newsletter, and follow us on LinkedIn and Twitter.

Unreasonable Hospitality with Will Guidara

Will Guidara—an elite New York restauranteur and author—talks about his storied career as a leader in modern luxury dining, delivering service that transforms a meal into a magical experience.

Will Guidara

As we close out 2024, I’m reflecting on a year filled with lessons, growth, and changes in our industry. From navigating headwinds like NAR settlement adjustments and fluctuating interest rates to embracing the evolving expectations of buyers and sellers, this year was nothing short of transformative. In Episode #261, I’m sharing my biggest takeaways from 2024—and more importantly, the key shifts I see coming for 2025.

What can advisors, brokers, and entrepreneurs do to stay ahead? It starts with adapting to the trends that will define the coming year:

Hospitality Mindset: The businesses that thrive in any industry are the ones that make their clients feel noticed, valued, and connected. In a world of advancing technology, the human touch will remain irreplaceable.

Choosing the Right Clients: Your clients are either an investment or an expense. Establishing clear boundaries in your selection process will protect your joy and profitability in 2025.

Herd Mentality: Understand the psychology of buyers and sellers. When the spark ignites, momentum builds, and those prepared will lead the charge.

The Role of Technology: AI is no longer optional. The advisors leveraging this tool will experience exponential gains in productivity and efficiency.
The Final Mile: No matter how advanced the technology, the advisor remains the indispensable connection between potential and transaction.

As we look toward 2025, I encourage you to align with winners, embrace change, and take control of your growth. Remember, “If you’re not changing, you’re choosing.”

Thank you for your support throughout 2024. My team and I will be back on January 6th with a new episode, but keep an eye out for my "Best of 2024" series coming via email on December 23rd and 30th.

For more insights and resources, visit www.askjimmiller.com.

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✨ 2024! Random Thoughts to End the Year ✍️ | Monday Morning Pep Talk #261 🛫

Monday Morning Pep Talk - First Impressions

Why do we procrastinate?  Find out why in this PODCAST.   I discuss how procrastination is really an argument has with itself.

Monday Morning Pep Talk, JUST DO IT!

In this PODCAST, I cover the 7 characteristics of a True Champion and how that relates to business.

Monday Morning Pep Talk- The Mind of a True Champion

In this podcast, I discuss the one of the most important questions you are going to ask yourself as you drive towards your goals.  Are you Committed or Are You Interested?

Monday Morning Pep Talk - Are You Committed or Are You Interested?

So to correlate that to self development, meeting our goals or higher levels of success is our “computing issue”.  So today,  I have 5 simple, easy to execute, low cost and high impact SUCCESS HACKS that you can implement this week.

Monday Morning Pep Talk - 5 Success Hacks

Jim Miller is a success mentor and life coach who guides top real estate brokers from around the country while managing 2.3B+ in sales production as Designated Managing Broker with Jameson Sotheby’s International Realty in Chicago, Illinois.  He is also recognized as a top real estate coach to top Sotheby's International Realty brokers in 35 luxury markets.

✨ 2024! Random Thoughts to End the Year ✍️ | Monday Morning Pep Talk #261 🛫

Ask Jim Miller

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