CX EMEA

Cisco Champion Radio

Maulie Dass, the Senior Director of Cisco’s Global Innovation Labs, uses her passion for technology and product design to fuel important changes to promote inclusivity for all. Hear how Maulie’s upbringing laid the foundation for her activism and learn about the ways she’s bringing inclusivity into Cisco products and ideas.

View the full transcript here: https://newsroom.cisco.com/feature-content?type=webcontent&articleId=2192203

S2 EP8 Talking Inclusivity and Product Design with Maulie Dass

In this episode, Adele Trombetta – VP, CX EMEAR & TTG – and Carlos Pignataro – CX CTO – demystify one of the most talked-about technologies; multicloud. Bringing together the best talent in the industry and our CX practice, Cisco is helping customers simplify and optimize their cloud journey. Learn more about Services for Cloud here, https://www.cisco.com/c/en/us/solutions/cloud/professional-services.html, and get the technology perspective of our CTOs here, https://www.cisco.com/c/en/us/solutions/executive-perspectives/technology-perspectives.html.

Demystifying Multicloud

If you search on “data center” you’ll find many images that show rows and rows of equipment racks. The network gear in these racks need to be physically connected to each other, and that’s where pluggable optic transceivers come in. But you also need to connect the transceivers together with fiber optic cables. That cabling infrastructure can get pretty complicated, especially in larger deployments. In Episode 12, we continue a conversation with Brian Kelly, a fiber cabling infrastructure expert at Panduit. In this fourth part of our six-part conversation we learn about breakouts.
– Pat Chou, Cisco Optics Product Manager

Brian L. Kelly joined Panduit in 2012. In 2014 he joined Corporate R&D as a Solution Architect. Prior to joining Panduit, he worked for 14 years in the Telecommunications and Data Center Colocation industries. Currently, Brian manages Panduit’s Network Architecture team, which develops Reference Architecture content for the Data Center and Enterprise businesses. In addition, he manages the Panduit Labs Network, which provides secure connectivity and resources to their labs in Tinley Park, IL.

Brian has written well over twenty technical papers that have been published on the Panduit website, as well as partner websites. Brian owns a Bachelor’s Degree from Illinois State University and a Master’s Degree in Business Administration from Keller Graduate School of Management. 

Related links
Panduit cabling guides for Cisco optics: http://www.panduit.com/panduitciscofiber 
Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ 
Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop 
Cisco Optics Product Information: https://copi.cisco.com/ 

Additional resources
Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast 
Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog )
Cisco Optics YouTube playlist: http://cs.co/9008BlQen 
Cisco Optics landing page: cisco.com/go/optics

Timestamps
2:11       Breakouts
3:47       Method A and B
6:11       Polarity and gender
7:47       Breakout cables (hydra) vs cassettes

Music credits
Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html 
Upbeat by Mixaund | https://mixaund.bandcamp.com

Demystifying fiber cable infrastructure, with Brian Kelly. Part 4 of 6.

From seamless Wi-Fi onboarding to differentiated loyalty experiences, Cisco DNA Spaces offers a range of solutions to tackle Wi-Fi onboarding challenges and provide modernized customer experiences. These solutions increase customer insight while alleviating challenges of MAC randomization. 

In this episode of Cisco Champions Radio, we’ll discuss ways that cisco DNA Spaces can help you:

•	Seamlessly connect guests to a secure OpenRoaming SSID across multiple locations
•	Enable automatic handoff between cellular and Wi-Fi to improve indoor carrier connectivity
•	Create differentiated experiences for loyalty members through app notifications and captive portals

Learn more: https://www.cisco.com/c/en/us/solutions/enterprise-networks/dna-spaces/index.html?dtid=opdcsnc001469
Follow us: https://twitter.com/ciscochampion  

Cisco Champion Hosts:
Dan Kelcher, Sleep Number, Senior Network Engineer
Shai Silberman (twitter.com/shaidom), San Jose State University, Director, Network Services

Guest: 
Rishi Bhammar, Cisco, Senior Product Manager

Moderator: 
Amilee San Juan (twitter.com/amileesan1), Cisco, Customer Voices and Cisco Champion Program

S8|E35 Seamless Onboarding with Cisco DNA Spaces

How does the Cisco Investments team handle their day to day routines? Director of Business Development, Phil Kirk sits down with our champions and talks about how Cisco Investments finds start-ups to invest in, how regional differences between the US and Europe affect decisions, and what the Champs think of Cisco Investments in general!  

Cisco Champions:
Pieter-Jan Nefkens (twitter.com/pjnef), Cisco Champion member, Consultant, Nefkens Advies
Paul Campbell (twitter.com/paulmc3) Cisco Champion member, CEO & Founder, Quaversal LLC

Cisco Guest:
Phil Kirk (twitter.com/TechyPhil), Director of Business Development

Moderator:
Lauren Friedman (twitter.com/lauren), Cisco Champion Program.

Discussion Topics:
-	What are the daily responsibilities of the Cisco Investments team
-	How Cisco Investments finds start-ups
-	What regional difference exists between the US and Europe
-	AI/ML investment trends
-	How Cisco Investments makes decisions on where they invest
-	Trends in collaboration and analytics
-	How are decisions made on the acquisition side for integrating the new companies into Cisco? 
-	What the Cisco Champion hosts think about Cisco Investments

Season 6

S6|E28 Cisco Investments - Cloud and Big Data

Young people don’t always have everything figured out – and that’s okay. We all have a right to learn, develop and try to find our own paths. Cisco Apprenticeship is a unique program, that makes this – and more, possible. It offers tremendous opportunities to people, who want to obtain a degree and gain an extensive job experience, in various areas of the business. 
In this podcast, Joshua Robinson – Cisco Apprenticeship Lead is joined by our 2nd year Apprentice, Devyani Geentilal and Cisco Apprenticeship alumni, Anwar Whight. They reflect on their experiences and educate others how to get involved internally and externally.
Follow Cisco Apprenticeship on Twitter: https://twitter.com/CiscoApprentice and Facebook: https://www.facebook.com/CiscoApprenticeship/

1. Apprenticeship in action

In this episode, we talk about the value of the two Cisco CX roles and, how they collaborate to achieve the common goal. Our guests are: Pablo Gabriel Steiner - Central Theatre Lead at Cisco CX EMEAR, Jonas Imsand - Service Delivery Manager (SDM) and, Yves Bron - Customer Success Executive (CSE).

Working Towards A Common Goal, SDM & CSE Roles

In this special episode of Cisco CX EMEAR: Unplugged, Phil Wolfenden – VP Cisco CX Centres EMEAR and Helen Douglas - Director of Communications and Apprenticeships at Cisco CX EMEAR have an open, honest conversation about diversity and inclusion. 
Follow on Phil Wolfenden https://twitter.com/pwolfend & Helen Douglas https://twitter.com/HelenCisco

Special episode: Nurturing diversity in Cisco CX EMEAR

Still not too sure what a Customer Success Specialist at Cisco does? Hear it first hand from Anna Jablonska, Catarina Pires Da Silva & Kuba Zabiega! Learn what they do on a daily basis and, what it takes to be a successful Customer Success Specialist!

Customer Success With The Specialists

What do the Stone Roses, Paddle Boards, Customer Success and work-life balance have in common? Alistair Wildman - Rochdale boy and Senior Vice President & General Manager, Cisco Customer Experience in EMEAR. 
Find out in this episode of Cisco CX EMEAR: Unplugged what it takes, in our new world, to keep customers, employees – as well as the family at home – happy and healthy. 
Follow:  
Alistair Wildman on Twitter https://twitter.com/alistairwildman and Linked.in https://www.linkedin.com/in/alistairwildman/  
Helen Douglas on Twitter https://twitter.com/HelenCisco and Linked.in https://www.linkedin.com/in/douglashelen/

People of Cisco CX EMEAR

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