Partner Perspectives: The CX Partner Success Podcast

Scott Schell welcomes you with an overview of Partner Perspectives, a Cisco Customer Experience Services podcast focused on CX Partner success, and looks ahead to future episodes.

Episode 1: Welcome to Partner Perspectives: The CX Partner Success Podcast

The dynamic Julie Greene, Director, Global Business Development Manager, Computacenter joins Scott to discuss how her team drives successful business outcomes for their customers with proactive services.

Episode 2: Computacenter Drives Customer Outcomes with Cisco CX

Scott Schell and Pete Davis, both on the Cisco CX Partner Success Team, share how Partners and Customers can realize value faster from their Cisco gear with a little help from  CX services.

Episode 3: Realizing Value with Customers and Partners

David Watkins from GDT chats about the current state of customer experience and what the future looks like for delivering customer success.

Episode 4: Customer Experience with GDT: Past, Present and Future

Cisco CX is committed to our Partners. In this podcast, Scott Schell is joined by Steve Robb from Trace3 who leads their Lifecycle Services team.

Episode 5: A Partner Conversation with Trace3 - it's all about the data

This episode features David Watkins, the VP of Software and Services at GDT. David shares the highlights of GDT’s significant growth, noting a 20% increase in services and 30% growth in enterprise agreements in Cisco's FY 24 year to date through Q3. Additionally, GDT has seen a 276% year-to-date growth in success tracks, emphasizing their focus on premium services.

Episode 55 – Driving Growth and Success with General Datatech (GDT) feat. David Watkins

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