People Who Push Too Hard: Lessons from Airline Employees, Prison Guards, and Workplace Vigilantes - Katherine  DeCelles

People Who Push Too Hard: Lessons from Airline Employees, Prison Guards, and Workplace Vigilantes - Katherine DeCelles

Stanford eCorner

Professor DeCelles studies settings that are rife with friction, frustration, and fatigue. In this episode, Stanford Engineering’s Bob Sutton interviews the University of Toronto’s Katy DeCelles about how people deal wit…

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