The most valuable resource for any business is their customers, and while new customers are essential, acquiring new ones can cost as much as 7 times more than retaining a customer you already have. On this episode, guest host Johnny Gwin talks with the co-host of The Insurance Guys podcast and owner of , the incomparable . Bradley delivers real-world stories, insights and essential tools for keeping your best customers to make sure your business survives and thrives.  Check out Bradley on   Bradley Flowers Steps For Customer Retention  Evaluate your clients and identify your VIP customers. Calculate the lifetime value of your customers. Determine what keeps your customers coming back. Find and use essential CMR tools, automation, and processes. Automate but keep the human touch. Train your team to buy into the "love your customer" mindset. Manage customer expectations and overdeliver. Keep listening to your clients. Communicate with your clients in the way that they prefer. Satisfy, surprise &amp; connect with your customers.    //////  Learn More About DocRX  &nbsp;is a family-oriented company dedicated to tailor operational solutions for patient health and compliance programs that increases the quality and efficiency of patient-centered care and always with the mission of the patient's health 1st. With over ten years of experience helping doctors and their patients with diagnostic testing, patient monitoring, medical supplies, compliance, wholesale pharmacy, physician dispensing billing, and more. DocRx is your patient and health compliance solution, both under one roof. To find out how DocRx can help your hospital, pharmacy, or physicians office see all their services at&nbsp;.com.

Close The Backdoor and Keep Your Customers with Bradley Flowers

Recorded around 2005 Written by Carty / Nobles
Robin Carty -  Vocals / Guitar
Greg Nobles - Guitar / Bass 
Joey Waits - Drums
Buffy Rae Logan - Backing Vocals

Great Divide - Robin Carty and the Garbage Criminals

Recorded in 2005  Written by Robin Carty  
Robin Carty - Vocals / Guitar  
Greg Nobles - Guitar

Country Stew - Robin Carty

Not only was John Frankford a famous horse thief, he was also a notoriously good escape artist. People thought no jail was strong enough to keep him, but then in 1895 he was sentenced to Philadelphia's Eastern State Penitentiary. At Eastern State, Frankford became the victim of a strange practice that carried implications for both the state of Pennsylvania and the medical establishment as we know it today. Reporter Elana Gordon from WHYY's The Pulse has today's story. 

Episode 44:  One Eyed Joe

September 3rd, 1967, also known as H-Day, is etched in the collective memory of Sweden. That morning, millions of Swedes switched from driving on the left to driving on the right. The changeover was an unprecedented undertaking, involving both national infrastructural overhauls, extensive educational campaigns and pop music.

215- H - Day

In this episode, Scott & Bradley had the chance to talk with the one and only Chris Paradiso (of Paradiso Insurance) before he takes the stage at Gary Vaynerchuk's Agent2021 Conference*.

In a high energy discussion, Chris candidly shares his expertise in insurance agency growth strategies, procedure and process, and his marketing mojo and ninja-like social media and branding skills. Want a crash course in the daily grind and some long-term ideas to GROW YOUR AGENCY? You can't afford to miss this incredible interview on the state of the insurance industry and what is coming.


*Agent2021 is a one-day conference that educates agents and owners in four industries (real estate, auto, insurance, and travel) on how to use innovation to grow their business. Social Media Influencers and industry thought leaders discuss the tools, platforms, and tactics that can be used to start marketing in the year we live in. Visit agent2021.com for more information and tickets.

For Paradiso Marketing Resources visit http://bit.ly/2F1hsgk

The Insurance Guys Podcast

Ep.11 - Past, Present and Chris Paradiso of Insurance

In the 1976 movie Network, upon being prompted by news anchor Howard Beale, people in cities all over the USA get up, open their windows, and yell, “I’m mad as hell as hell and I’m not going to take it anymore!”. It is now 2018 and people still seem mad as hell - only now, instead of yelling out our windows, we have the internet to amplify our rage.  Recently, there has been a lot of conversation about outrage on the internet and the impact of the internet on everything from our relationships to our democracy to our psyches. This week we join that conversation. We take a step back and explore the impact of the internet and social media on both our society and each of us individually? In the end, Brett and Nick ask themselves what they want to do differently moving forward and they provide the opportunity for listeners to ask themselves that question as well. Get our newsletter and updates by joining our mailing list at www.wheretheressmoke.co. * * * #WTSdigs Nick: The Good Place on NBC Brett: Lovesick on Netflix   If want to support the show and help keep it going, please check out Support WTS.com for our Patreon campaign. Also, help others discover the show by LEAVING AN APPLE PODCAST REVIEW! Thx. * * * DOWNLOAD &amp; LISTEN directly from Apple Podcasts: http://tinyurl.com/wts-itunes. If you dig the show, please take a moment to rate &amp; review it on iTunes  Find us on Pocket Casts here: http://pca.st/smoke. Also  Google Play, Spotify, Stitcher, Soundcloud, and wherever else you listen to podcasts. Episodes are also available at www.wheretheressmoke.co. &nbsp; Connect with the show on Facebook: www.facebook.com/exploreWTS and Twitter: @exploreWTS. &nbsp;

We’re Mad As Hell and We’re Not Going to Tweet It Anymore! (Complicity)

What’s it like to make a youtube video that gets 45 million views? What does it take to do it? How do you turn click-worthy social content into qualified leads and new customers? Meet Joe McCloskey, Jr., the brains behind The Stinky Fish Challenge video. This clever insurance man (and internet superstar) from Colorado shares his video and social media strategies and tips to get the most out of your online presence, unique content, and Facebook advertising.

About The Insurance Guys

The Insurance Guys Podcast is made and dedicated to agents by agents. Scott Howell and Bradley Flowers discuss all aspects of becoming an insurance agent and give real life examples of their experiences in all aspects of hiring, sales and the day-to-day reality of running your own successful insurance agency. Please subscribe, review and rate our show on iTunes, SoundCloud, IheartRadio App, Spotify & Overcast.

The Insurance Guys Podcast - Season 1

Ep.12 - Viral Videos, Subliminal Advertsing and Stinky Fish w/ Joe McCloskey Jr.

Deep Fried Studios was started to seize this podcast media movement as a great source of art & entertainment and a cutting-edge “alternative” advertising opportunity. Podcasts are great for radio, the listeners and your advertising strategies.

Close The Backdoor and Keep Your Customers with Bradley Flowers

Deep Fried Studios

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